Solved Problems 10.0.x
Table of Contents
VERSION 10.0.4
Release 10.0.4.3279 (14.02.2022)
Release 10.0.4.3274 (08.12.2021)
Release 10.0.4.3273 (18.11.2021)
Release 10.0.4.3252 (16.09.2021)
Release 10.0.4.3244 (09.08.2021)
Release 10.0.4.3240 (16.07.2021)
Release 10.0.4.3235 (01.07.2021)
Release 10.0.4.3226 (16.06.2021)
Release 10.0.4.3222 (04.06.2021)
Release 10.0.4.3212 (19.05.2021)
Release 10.0.4.3206 (06.05.2021)
Release 10.0.4.3202 (26.04.2021)
Release 10.0.4.3189 (31.03.2021)
Release 10.0.4.3187 (29.03.2021)
Release 10.0.4.3183 (18.03.2021)
Technical Preview 10.0.4.3168 (04.03.2021)
Technical Preview 10.0.4.3159 (05.02.2021)
Version 10.0.3
Hotfix 10.0.3.3174 (07.04.2021)
Hotfix 10.0.3.3172 (25.03.2021)
Hotfix 10.0.3.3162 (11.03.2021)
Hotfix 10.0.3.3150 (24.02.2021)
Hotfix 10.0.3.3138 (11.02.2021)
Hotfix 10.0.3.3129 (28.01.2021)
GA 10.0.3.3127 (28.01.2021)
Release Candidate 5 / 10.0.3.3123
Release Candidate 4 / 10.0.3.3120
Release Candidate 3 / 10.0.3.3119 (22.12.2020)
Release Candidate 2 / 10.0.3.3108 (10.12.2020)
Release Candidate 1 / 10.0.3.3089 (19.11.2020)
Technical Preview 1 / 10.0.3.3048 (13.10.2020)
Version 10.0.2
Hotfix 10.0.2.3131 (07.10.2022)
Hotfix 10.0.2.3130 (21.07.2022)
Hotfix 10.0.2.3127 (12.05.2022)
Hotfix 10.0.2.3123 (12.01.2022)
Hotfix 10.0.2.3120 (04.11.2021)
Hotfix 10.0.2.3116 (27.08.2021)
Hotfix 10.0.2.3110 (10.06.2021)
Hotfix 10.0.2.3107 (13.04.2021)
Hotfix 10.0.2.3099 (15.02.2021)
Hotfix 10.0.2.3098 (21.01.2021)
Hotfix 10.0.2.3092 (28.12.2020)
Hotfix 10.0.2.3087 (10.12.2020)
Hotfix 10.0.2.3081 (26.11.2020)
Hotfix 10.0.2.3077 (16.11.2020)
Hotfix 10.0.2.3068 (29.10.2020)
Hotfix 10.0.2.3053 (14.10.2020)
GA 10.0.2.3047 (01.10.2020)
Release Candidate 1 10.0.2.3011 (21.08.2020)
Technical Preview 10.0.2.3001 (23.07.2020)
Version 10.0.1
Hotfix 10.0.1.3050 (12.10.2020)
Hotfix 10.0.1.3040 (24.09.2020)
Hotfix 10.0.1.3036 (10.09.2020)
Hotfix 10.0.1.3033 (28.08.2020)
Hotfix 10.0.1.3025 (19.08.2020)
Hotfix 10.0.1.3010 (04.08.2020)
GA 10.0.1.3001 (15.07.2020)
Release Candidate 10.0.1.2990 (23.06.2020)
Release Candidate 10.0.1.2970 (27.05.2020)
Release Candidate 10.0.1.2956 (21.05.2020)
Version 10.0
Hotfix 10.0.0.2982 (26.01.2021)
Hotfix 10.0.0.2980 (15.07.2020)
Hotfix 10.0.0.2977 (01.07.2020)
Hotfix 10.0.0.2973 (12.06.2020)
Hotfix 10.0.0.2965 (14.05.2020)
Hotfix 10.0.0.2959 (06.05.2020)
Hotfix 10.0.0.2957 (29.04.2020)
Hotfix 10.0.0.2950 (16.04.2020)
Hotfix 10.0.0.2944 (04.04.2020)
Hotfix 10.0.0.2939 (19.03.2020)
General Availability 10.0.0.2934 (06.03.2020)
Release Candidate 10.0.0.2916 (20.02.2020)
Technical Preview 10.0.0.2846 (09.01.2020)
Version 9.1.x
List of solved problems for Software Asset & Service Management 10.0.x including all updates.
VERSION 10.0.4
Release 10.0.4.3279 (14.02.2022)
| Problem | Description |
|---|---|
| PRB36308 | No notificiation sent on assignement of an Activity to Queue |
Release 10.0.4.3274 (08.12.2021)
| Problem | Description |
|---|---|
| PRB34231 | UUX - Engine Activations - Run next day after installed Schedules |
Release 10.0.4.3273 (18.11.2021)
| Problem | Description |
|---|---|
| PRB35946 | Automatic License Model Change on Downgrade does not work, if individual License Inventory Record has fewer usage rights than a single License Requirement |
| PRB35598 | Status of Inventory Configurations stays active although the import is completed |
| PRB36153 | ProcessDemands Workflow fails |
| PRB36165 | Direct entitlement of virtual License Requirements does not work in 10.0.4 with Compliance Reconciliation WF |
| PRB35894 | "Manage principal User" action - UUX does not have the same functionality as in the Classic UI |
| PRB35481 | Subscription Licenses do not become valid when subscription period begins |
| PRB35662 | 'Rich-text-box' control cuts value if User enters solution and fast click on Close. |
| PRB36144 | Dataprovider Datacenter & Oracle (nova addon) do not correctly update table system |
| PRB35652 | Activities with SLA for ALL types do not escalate. |
| PRB35538 | UUX: Hyper-V data provider creates duplicates and creates incorrect entries in the serial number data field |
| PRB36001 | VMWare Data Provider does not collect RAM and OSGuestSystem correctly |
| PRB36115 | High processing load due to conflict between downgrade license with lower version and downgrade license with near pool |
| PRB35579 | Multiple Workers create duplicate WF instances |
Release 10.0.4.3252 (16.09.2021)
| Problem | Description |
|---|---|
| PRB35616 | UUX -> After Update to 10.0.3 - report in own report directory is not working outside from standard folders "The report could not be loaded!" |
| PRB36103 | High processing load due to conflict between direct and downgrade entitlement |
Release 10.0.4.3244 (09.08.2021)
| Problem | Description |
|---|---|
| PRB35911 | Error on using Troubleshooting Monitoring Level on WF with System.Text.RegularExpressions.Match using Worker |
Release 10.0.4.3240 (16.07.2021)
| Problem | Description |
|---|---|
| PRB35930 | Worker service uses too much memory |
| PRB35825 | GDIE Import log files generated not in default UI language |
| PRB35724 | Existing import definitions containing child table rules cannot be modified |
Release 10.0.4.3235 (01.07.2021)
| Problem | Description |
|---|---|
| PRB35524 | UUX: Open Dialog On Success at Actions does not work for Quick Links |
| PRB35741 | Display view incorrect for remote access |
| PRB35884 | Self Service Portal - Catalog Items are not loaded if Exchange Rate for First Catalog is set to 0,00 |
| PRB35674 | No Computer Target can be chosen if required Service is not assigned to a catalog |
| PRB35150 | License Conversion from unlimited to limited leaves remaining usage rights available |
| PRB35739 | Manual set responsible role gets overwritten by the default responsible role at ticket creation |
Release 10.0.4.3226 (16.06.2021)
| Problem | Description |
|---|---|
| PRB35774 | Embedded Images are not shown in CoRu Mails if Ticket was created via E-Mail |
| PRB35515 | Wizard "Shopping Card" is displayed incorrect order items when adding multiple service groups |
| PRB35789 | UUX: Services ordered through a bundle will not be returned if the services are no longer included in the bundle |
| PRB34846 | Report "Cost Center Invoice" - rebooked service does not count in a new cost center report |
| PRB35838 | UUX - Service Catalog - Service Portfolio - already after first click on object to open preview a cpu peak occurs |
| PRB35742 | Airwatch Konnektor - Timeout when executing the usp_AirwatchConnectorResolveData |
| PRB35804 | Warning Messages in System Diagnostic when there is no worker license present after update to 10.0.4.3206 |
Release 10.0.4.3222 (04.06.2021)
| Problem | Description |
|---|---|
| PRB35822 | E-mail are stored in DB despite only "Send E-mail" is selected in Global Settings |
| PRB35816 | Peaks in the evaluation of the software products of the license requirements |
| PRB34937 | UUX: Required service is not select if it is already installed on an other computer target |
| PRB35240 | Workflows can't deal with an apostrophe |
| PRB35622 | Automatic License Model change is not reverted, if involved License Models have different License Assignments |
| PRB35802 | License Conversion factor is not applied to subsequent licenses |
| PRB35285 | Empirum Connector may fail with SqlDateTime overflow under certain conditions |
| PRB34231 | UUX - Engine Activations - Run next day after installed Schedules |
| PRB35748 | Worker: Update Visual Progress does not work for Provisioning Workflows |
Release 10.0.4.3212 (19.05.2021)
| Problem | Description |
|---|---|
| PRB35729 | The scan files of the delivery controllers are not imported - Remote Usage Error in scan files Value cannot be null |
| PRB35065 | No Add button and no possibility to exit in Fullscreen view in JournalEntry of ticket preview/dialog |
| PRB35705 | Automatic Time Tracking without user interaction - function does not work if Responsible double-clicks on ticket in the grid |
| PRB35680 | Time is not tracked for In Progress tickets |
| PRB35725 | Delegator was on CC in an approval mail although the substitution expired the day before |
| PRB35736 | Hyper-V Data Provider does not import motion history |
Release 10.0.4.3206 (06.05.2021)
| Problem | Description |
|---|---|
| PRB35529 | Vertical tab stop character causes the problem of loading a dataset view |
| PRB35739 | Manual set responsible role gets overwritten by the default responsible role at ticket creation |
| PRB35714 | Services created automatically by SCCM data providers show an additional service form that cannot be filled out when ordering |
| PRB35408 | AirWatch Dataprovider does not accept hyphens in Server FQDN |
Release 10.0.4.3202 (26.04.2021)
| Problem | Description |
|---|---|
| PRB35421 | An extra approval is created if an auto-approval for one of the approvals of two services |
| PRB35562 | For Inventory the DataGateway PS Script Variable [string]$Password in Matrix42.Virtualization.VmWare.ps1 is not encrypted |
| PRB35465 | Compliance Reconciliation WF sets state of License Requirements with quantity "0" to "License Required" |
| PRB35494 | LCM batch processing might delete and recreate License Requirements for eligable consumers |
| PRB35676 | Constantly changing license requirements |
| PRB35671 | Matching issues on importing Groups via AAD data provider - ambiguous matches if groups has same names |
| PRB35464 | Kicking out from KB article after clicking on table of contents |
| PRB34699 | Cost center in UUX is not changed after Principal User of a target computer is changed |
| PRB35162 | Assign service action - not all wizards are displayed correctly |
| PRB35503 | MyWorkspace SaaS Data Provider sets number of valid usage rights only on initial creation of license |
| PRB35659 | Column grouping does not work in List view |
| PRB35646 | Action "Set Software Product" sets LRQ to state "License Required" instead of "Invalid", if the metric outputs a negative value (error code) |
| PRB35660 | Report could not be loaded - if navigation item not contains the keyword Reports in technical name |
| n/a | Customer system wrongly pretend to have LIS Premium data downloaded |
| n/a | Matrix42.Connectors.Activities.HttpMultipleSendActivity fails in DG |
| n/a | License Requirement's state is being changed between "New" and "Consolidated" occasionally |
| n/a | Requirement Rule is not applied to LRQs that were created in a WF just after batch processing9 |
Release 10.0.4.3189 (31.03.2021)
| Problem | Description |
|---|---|
| PRB35647 | A lot of duplicate mails are created in DB if SMTP server returns exception |
Release 10.0.4.3187 (29.03.2021)
| Problem | Description |
|---|---|
| PRB35614 | Workflows doesn't unload/load correctly on delay/unsuspend |
| PRB35627 | Serialized execution of engines fails if data provider is using AppFabric |
| PRB35616 | UUX -> After Update to 10.0.3 - report in own report directory is not working outside from standard folders "The report could not be loaded!" |
Release 10.0.4.3183 (18.03.2021)
| Problem | Description |
|---|---|
| PRB35580 | Error 500 when submitting the order because of double 'IN'. |
| PRB35412 | Numbers from lIcense and requirements do not match |
| PRB35112 | LCM Processing is not continued after unavailability of SQL Server |
| PRB35098 | Automatic Fingerprint assignment process is extremely slow and blocks LCM Overnight Processing |
| PRB35416 | Responsible role is not changed after changing the category if ticket was created with Quick Call |
| PRB35494 | LCM batch processing might delete and recreate License Requirements for eligable consumers |
Technical Preview 10.0.4.3168 (04.03.2021)
| Problem | Description |
|---|---|
| PRB35203 | System Metering script runs in to arithmetic overflow if pickup values with more than 5 digits exist |
| PRB35250 | Empirum Connector may set locks on SPSInventoryClassApplication and blocks UI |
| PRB35258 | Visibility of restricted devices on the license |
| PRB35261 | Automatic LIS Synchronisation does not take place after LIS Update |
| PRB35268 | SaaS Compliance Data Provider considers inactive users for matching |
| PRB35266 | Compliance Reconsiliation Workflow may consolidate License Requirements without creating a consolidation target |
| PRB35273 | Incorrect handling of License Requirements for powered off servers |
| PRB35334 | LCM Prioritisation of direct entitlement fails when License Requirement previously had automatic License Model change on downgrade |
| PRB34745 | WT - Wrong translation of a contract state ( "Still gelegt" > "Stillgelegt") |
| PRB35196 | WT - Wrong German translation of the Physical Memory field |
| PRB35395 | Email Descriptor - Appointment reminder - empty email is sent |
| PRB34043 | Importing assets fails for members of "IT Asset Management" role |
| PRB34777 | WT - values 300 and 301 are different in English/German UI in SPSConnectorPackageItemPickupType |
| PRB34876 | Dashboards next entries arrow color cannot be changed via theme settings |
| PRB34882 | Update will remove config.json Parameter "allowNonWindowsAutoLogin" |
| PRB34767 | Not possible to delete the color from field Column Background Color in a Data Query |
| PRB34769 | Help in Landing Page does not work |
| PRB31926 | Own created reports created with SQL Report Designer > 2012 cannot be published with Configuration Wizard |
| PRB32808 | UUX - Custom Validation property does not work for all Controls |
| PRB34131 | Search - Error message (500) appears when user search for an item using item's GUID in a column filter. |
| PRB35168 | UUX- User created filters appear for admins |
| PRB35169 | UUX- Some Object Pickers reset if an entry is already selected (e.g. user in ticket dialog) |
| PRB35170 | UUX- Format for data query columns which are (wrongly) detected as int do not work and always show three decimals/digits |
| PRB35155 | Wrong amount of results is shown if grouping is used |
| PRB35189 | UUX CoRu Removing of typed filter in data condition does not show all entries anymore |
| PRB35233 | Error while using SvcServiceFormBase.ID as a variable in filter |
| PRB35073 | Azure AD connector fails if more than 15 filters are added - part 2 |
| PRB35330 | The data is not filtered if 0 is typed in column search bar. |
| PRB35332 | UUX- "Hide if empty" in container inflicts the visibility of other container |
| PRB35374 | Error Messages panel and Ballons should sanitize the content |
| PRB35384 | UUX- Toolbar of a rich text box does no longer scroll down automatically if there is a long text |
| PRB35414 | ClassicUI - "Browse" button not functional when upload files (End of Life of Adobe Flash Player) |
| PRB34561 | UUX- Visibility of seven and more quick links by context field does not work - part 2 |
| PRB35444 | Email descriptor is customised - Notification is not sent |
| PRB35454 | Service Desk -> Attachment download -> direct download is working, selected or download all without admin role is not working ( api/filestorage Forbidden 403) |
| PRB35436 | Worker Engine Monitoring data clean up may not working correctly |
| PRB35406 | UUX- Navigation To Object Dialog in Email Link does not work |
| PRB35371 | Update Token cmd does not work after update, because Worker DisplayName and ServiceName in Config is incorrect. |
| PRB35349 | SPSConnectorPackageItemPickupType Displaystring is localizable |
| PRB35353 | WorkflowStudio crashes while trying to add a hyperlink to a variable |
| PRB35356 | Service Store Configuration/Setup Wizard -> config.json not modified entry for imgHosts/attachments with discovery hostname |
| PRB35357 | Memory Leak in Matrix42.Worker Service |
| PRB35364 | Error message in log files "Unable to send email. Empty recipients list" when a Compliance Rule tries to send an email but no recipients for the mail could be found |
| PRB35294 | Invoke Powershell Activity byte[] parameter appears to be a string parameter (base64 encoded data) when executing on the server |
| PRB35263 | Workers Engine - WF Activity ExecuteSQLQuery - ConnectionConfigurationName - Custom ConnectionConfiguration with Worker is in general not possible |
| PRB35191 | SSL stays active when use “Integrated Security” or unchecked “Use SMTP |
| PRB35186 | Service Store Configuration Wizard -> config.json not modified entry for api with discovery hostname |
| PRB35085 | Localization is not taken by E-mail Descriptor |
| PRB33982 | UUX- Workflow Studio shows non existent languages |
| PRB35500 | Screenshots are not displayed with form authentication in the service desk journal outside the service store domain (attachment handler) |
| PRB35501 | Configuration Packaging can be accessed and used without DWP license |
| PRB35325 | Security issues regarding cookies |
| PRB35504 | Public API - update end data does not work when it is named as a keyword in (A)SQL |
| PRB35510 | Quick Import with Excel File does not execute |
| PRB34056 | Workflow Studio does not open if User has too many roles (especially Cloud affected) |
| PRB34649 | CoRu External Trigger Error -> Failed to post compliance rule 'xy' event The rule 'xy' cannot be executed. Please check if this rule is deactivated. |
| PRB34673 | Preview in Import Definition is cached and not refreshed after changing a source file |
| PRB34674 | Preview in Import Definition is displayed incorrectly |
| PRB35095 | ServiceStore is not available after trying to log in entering two \\ in username |
| PRB35217 | Display of conditions in CoRu Preview incorrect |
| PRB35159 | Deny from Role Everyone is not shown in Report "Person Pemissions" |
| PRB35335 | SPS.config stores password uncrypted - if sql authentication is used |
| PRB35422 | UUX- Import from Oracle DB using OLE DB is not possible anymore |
| PRB35455 | WT - English - raw instead of row in import definitions for csv file |
| PRB35445 | Service Desk Mail Robot - Under special circumstances, the processing of autoreply messages generates a loop in the journal entry |
| PRB35482 | Performance issues in the SelfServicePortal Service Catalog, depending on the respective role membership |
| PRB35486 | UUX- SelfServicePortal very slow, as the Service / Change Approval navigation item loads slowly - SSP thereby not usable |
| PRB35488 | CallTracker ActiveX Error Message |
| PRB35489 | ServiceDesk - Error with saving in Global System Settings |
| PRB35442 | No Computer Target can be chosen if required Service added to restricted catalog |
| PRB35372 | UUX JournalControl SolutionParams are not sanitized |
| PRB35338 | When the ticket is merged "#" appears in solution text |
| PRB35365 | UUX- History in Tickets and Service Requests are no object links |
| PRB35305 | 'Close this problem when last task is closed' - an article "the" missed |
| PRB35306 | SC - Service - changed price in decimal number |
| PRB35311 | User 2 becomes the author of the time recording created by User 1 |
| PRB35320 | WT Wrong DisplayName for Relation RelatedTickets (except English) |
| PRB35322 | UUX- Related articles are shown in the self service portal regardless to their states |
| PRB35324 | Not possible to track time for future. |
| PRB35162 | Assign service action - not all wizards are displayed correctly |
| PRB35274 | Compliance rule - the attachment handler link is referenced in emails a to the host name and not to the discovery host name |
| PRB35239 | Mail Folder should be Email Ordner (German UI) |
| PRB35248 | Demand Detaction stops iterating the remaining services after error occurs(e.g. invalid ASQL statement) |
| PRB35132 | SSP Knowledge Articles not Populating Correctly |
| PRB35135 | Mails are sent with leading spaces in the subject |
| PRB35145 | Required service is still shown in Assign Service even if it has been ordered for the same user |
| PRB34933 | No email notification sent to a new Responsible Role when a ticket is transformed to an INC/SRQ |
| PRB34938 | The function "Change visibility conditions" in KBA leads to error message (400) |
| PRB34877 | Public API Object Creation (Activities) via WebAPI ignores state value |
| PRB34187 | UUX- Service Details of Service Group/Bundle in My Services are not loaded after Group/Bundle has been changed |
| PRB34199 | UUX - Preview Services for Agent - No display for Business context |
| PRB34237 | Journal entry is not set when Category has changed |
| PRB34434 | E-mail with empty Ticket ID, Subject, etc is sent after immediate transforming a ticket in incident |
| PRB34484 | No e-mail is sent to attached users after closing the incident from the change |
| PRB35511 | Classic UI - Service Desk - Incidents - Filter search for date in format d.m.yy leads to date 31.12.1998 |
| PRB35354 | Manually created License Requirements stay active if the consumer is in inactive state |
Technical Preview 10.0.4.3159 (05.02.2021)
| Problem | Description |
|---|---|
| PRB31926 | Own created reports created with SQL Report Designer > 2012 cannot be published with Configuration Wizard |
| PRB32808 | UUX - Custom Validation property does not work for all Controls |
| PRB33982 | UUX: Workflow Studio shows non existent languages |
| PRB34056 | Workflow Studio does not open if User has too many roles (especially Cloud affected) |
| PRB34131 | Search - Error message (500) appears when user search for an item using item's GUID in a column filter. |
| PRB34187 | UUX: Service Details of Service Group/Bundle in My Services are not loaded after Group/Bundle has been changed |
| PRB34199 | UUX - Preview Services for Agent - No display for Business context |
| PRB34237 | Journal entry is not set when Category has changed |
| PRB34434 | E-mail with empty Ticket ID, Subject, etc is sent after immediate transforming a ticket in incident |
| PRB34484 | No e-mail is sent to attached users after closing the incident from the change |
| PRB34649 | CoRu External Trigger Error -> Failed to post compliance rule 'xy' event: The rule 'xy' cannot be executed. Please check if this rule is deactivated. |
| PRB34673 | Preview in Import Definition is cached and not refreshed after changing a source file |
| PRB34674 | Preview in Import Definition is displayed incorrectly |
| PRB34745 | WT - Wrong translation of a contract state ( "Still gelegt" > "Stillgelegt") |
| PRB34767 | Not possible to delete the color from field Column Background Color in a Data Query |
| PRB34777 | WT - values 300 and 301 are different in English/German UI in SPSConnectorPackageItemPickupType |
| PRB34876 | Dashboards: next entries arrow color cannot be changed via theme settings |
| PRB34877 | Public API: Object Creation (Activities) via WebAPI ignores state value |
| PRB34882 | Update will remove config.json Parameter "allowNonWindowsAutoLogin" |
| PRB34933 | No email notification sent to a new Responsible Role when a ticket is transformed to an INC/SRQ |
| PRB34938 | The function "Change visibility conditions" in KBA leads to error message (400) |
| PRB35073 | Azure AD connector fails if more than 15 filters are added - part 2 |
| PRB35085 | Localization is not taken by E-mail Descriptor |
| PRB35098 | Automatic Fingerprint assignment process is extremely slow and blocks LCM Overnight Processing |
| PRB35132 | SSP Knowledge Articles not Populating Correctly |
| PRB35135 | Mails are sent with leading spaces in the subject |
| PRB35145 | Required service is still shown in Assign Service even if it has been ordered for the same user |
| PRB35155 | Wrong amount of results is shown if grouping is used |
| PRB35159 | Deny from Role Everyone is not shown in Report "Person Pemissions" |
| PRB35168 | UUX: User created filters appear for admins |
| PRB35170 | UUX: Format for data query columns which are (wrongly) detected as int do not work and always show three decimals/digits PRB35186: Service Store Configuration Wizard -> config.json not modified entry for api with discovery hostname |
| PRB35186 | Service Store Configuration Wizard -> config.json not modified entry for api with discovery hostname |
| PRB35189 | UUX CoRu: Removing of typed filter in data condition does not show all entries anymore |
| PRB35191 | SSL stays active when use “Integrated Security” or unchecked “Use SMTP |
| PRB35196 | WT - Wrong German translation of the Physical Memory field |
| PRB35203 | System Metering script runs in to arithmetic overflow if pickup values with more than 5 digits exist |
| PRB35233 | Error while using SvcServiceFormBase.ID as a variable in filter |
| PRB35239 | Mail Folder should be Email Ordner (German UI) |
| PRB35248 | Demand Detaction stops iterating the remaining services after error occurs(e.g. invalid ASQL statement) |
| PRB35250 | Empirum Connector may set locks on SPSInventoryClassApplication and blocks UI |
| PRB35258 | Visibility of restricted devices on the license |
| PRB35261 | Automatic LIS Synchronisation does not take place after LIS Update |
| PRB35263 | Workers Engine - WF Activity ExecuteSQLQuery - ConnectionConfigurationName - Custom ConnectionConfiguration with Worker is in general not possible |
| PRB35266 | Compliance Reconsiliation Workflow may consolidate License Requirements without creating a consolidation target |
| PRB35273 | Incorrect handling of License Requirements for powered off servers |
| PRB35294 | Invoke Powershell Activity: byte[] parameter appears to be a string parameter (base64 encoded data) when executing on the server |
| PRB35305 | 'Close this problem when last task is closed' - an article "the" missed |
| PRB35306 | SC - Service - changed price in decimal number |
| PRB35311 | User 2 becomes the author of the time recording created by User 1 |
| PRB35320 | WT: Wrong DisplayName for Relation RelatedTickets (except English) |
| PRB35322 | UUX: Related articles are shown in the self service portal regardless to their states |
| PRB35324 | Not possible to track time for future. |
| PRB35325 | Security issues regarding cookies |
| PRB35330 | The data is not filtered if 0 is typed in column search bar. |
| PRB35332 | UUX: "Hide if empty" in container inflicts the visibility of other container |
| PRB35334 | LCM: Prioritisation of direct entitlement fails when License Requirement previously had automatic License Model change on downgrade |
| PRB35335 | SPS.config stores password uncrypted - if sql authentication is used |
| PRB35338 | When the ticket is merged "#" appears in solution text |
| PRB35349 | SPSConnectorPackageItemPickupType Displaystring is localizable |
| PRB35353 | WorkflowStudio crashes while trying to add a hyperlink to a variable |
| PRB35356 | Service Store Configuration/Setup Wizard -> config.json not modified entry for imgHosts/attachments with discovery hostname |
| PRB35357 | Memory Leak in Matrix42.Worker Service |
| PRB35364 | Error message in log files "Unable to send email. Empty recipients list" when a Compliance Rule tries to send an email but no recipients for the mail could be found |
| PRB35371 | Update Token cmd does not work after update, because Worker DisplayName and ServiceName in Config is incorrect. |
| PRB35372 | UUX JournalControl SolutionParams are not sanitized |
| PRB35374 | Error Messages panel and Ballons should sanitize the content |
| PRB35395 | Email Desctriptor - Appointment reminder - empty email is sent |
| PRB35406 | UUX: Navigation To Object Dialog in Email Link does not work |
| PRB35414 | ClassicUI - "Browse" button not functional when upload files (End of Life of Adobe Flash Player) |
| PRB35422 | UUX: Import from Oracle DB using OLE DB is not possible anymore |
| PRB35436 | Worker Engine: Monitoring data clean up may not working correctly |
| PRB35445 | Service Desk Mail Robot - Under special circumstances, the processing of autoreply messages generates a loop in the journal entry |
Version 10.0.3
Hotfix 10.0.3.3174 (07.04.2021)
| Problem | Description |
|---|---|
| PRB35614 | Workflow doesn't unload/load correctly on delay/unsuspend |
| PRB35660 | Report could not be loaded - if navigation item not contains the keyword Reports in technical name |
| PRB35427 | Create Problem action - Related Objects in Ticket Preview stay visible after being removed from the PRB |
Hotfix 10.0.3.3172 (25.03.2021)
| Problem | Description |
|---|---|
| PRB35537 | Single object cannot be deleted if all possible variants are selected in Multi Enumeration Picker. |
| PRB35155 | Wrong amount of results is shown if grouping is used |
| PRB35145 | Required service is still shown in Assign Service even if it has been ordered for the same user |
| PRB35580 | Error 500 when submitting the order because of double 'IN'. |
| PRB35416 | Responsible role is not changed after changing the category if ticket was created with Quick Call |
| PRB35607 | UUX - Preview the Add preview button is no longer available |
| PRB35447 | E-mails are not sent to user objects with the status Inactive although the Journal entry is created |
| PRB35503 | MyWorkspace SaaS Data Provider sets number of valid usage rights only on initial creation of license |
| PRB35268 | SaaS Compliance Data Provider considers inactive users for matching |
| PRB35274 | Compliance rule - the attachment handler link is referenced in emails a to the host name and not to the discovery host name |
| PRB35445 | Service Desk Mail Robot - Under special circumstances, the processing of autoreply messages generates a loop in the journal entry |
Hotfix 10.0.3.3162 (11.03.2021)
| Problem | Description |
|---|---|
| PRB35098 | Automatic Fingerprint assignment process is extremely slow and blocks LCM Overnight Processing |
| PRB35494 | LCM batch processing might delete and recreate License Requirements for eligable consumers |
| PRB35374 | Error Messages panel and Ballons should sanitize the content |
| PRB35464 | Kicking out from KB article after clicking on table of contents |
| PRB35501 | Configuration Packaging can be accessed and used without DWP license |
| PRB35422 | UUX: Import from Oracle DB using OLE DB is not possible anymore |
| PRB35505 | Access token has expired on collecting data of AAD import |
| PRB35162 | Assign service action - not all wizards are displayed correctly |
| PRB35372 | UUX JournalControl SolutionParams are not sanitized |
Hotfix 10.0.3.3150 (24.02.2021)
| Problem | Description |
|---|---|
| PRB35274 | Compliance rule - the attachment handler link is referenced in emails a to the host name and not to the discovery host name |
| PRB35482 | Performance issues in the SelfServicePortal Service Catalog, depending on the respective role membership |
| PRB35135 | Mails are sent with leading spaces in the subject |
| PRB35486 | UUX: SelfServicePortal very slow, as the Service / Change Approval navigation item loads slowly - SSP thereby not usable |
| PRB34769 | Help in Landing Page does not work |
| PRB35168 | UUX: User created filters appear for admins |
| PRB35233 | Error while using SvcServiceFormBase.ID as a variable in filter |
| PRB35414 | ClassicUI - "Browse" button not functional when upload files (End of Life of Adobe Flash Player) |
| PRB35442 | No Computer Target can be chosen if required Service added to restricted catalog |
| PRB35445 | Service Desk Mail Robot - Under special circumstances, the processing of autoreply messages generates a loop in the journal entry |
| PRB35454 | Service Desk -> Attachment download -> direct download is working, selected or download all without admin role is not working (api/filestorage Forbidden 403) |
Hotfix 10.0.3.3138 (11.02.2021)
| Problem | Description |
|---|---|
| PRB35266 | Compliance Reconciliation Workflow may consolidate License Requirements without creating a consolidation target |
| PRB35306 | SC - Service - changed price in decimal number |
| PRB35273 | Incorrect handling of License Requirements for powered off servers |
| PRB35436 | Worker Engine: Monitoring data clean up may not working correctly |
| PRB35357 | Memory Leak in Matrix42.Worker Service |
| PRB35354 | Manually created License Requirements stay active if the consumer is in inactive state |
| PRB35334 | LCM: Prioritisation of direct entitlement fails when License Requirement previously had automatic License Model change on downgrade |
| PRB35261 | Automatic LIS Synchronisation does not take place after LIS Update |
| - | Server license statistics are incorrect for physical machines (w/o virtual machines) |
| - | LRQ does not change status to "invalid" |
| PRB35098 | Automatic Fingerprint assignment process is extremely slow and blocks LCM Overnight Processing |
Hotfix 10.0.3.3129 (28.01.2021)
| Problem | Description |
|---|---|
| PRB35258 | Visibility of restricted devices on the license |
| PRB35250 | Empirum Connector may set locks on SPSInventoryClassApplication and blocks UI |
| n/a | Import Account GDIE failes after update to 10.0.3 |
GA 10.0.3.3127 (28.01.2021)
No customer problems have been fixed with this version
Release Candidate 5 / 10.0.3.3123
No customer problems have been fixed with this version
Release Candidate 4 / 10.0.3.3120
No customer problems have been fixed with this version
Release Candidate 3 / 10.0.3.3119 (22.12.2020)
| Problem | Description |
|---|---|
| PRB35356 | Service Store Configuration/Setup Wizard -> config.json not modified entry for imgHosts/attachments with discovery hostname |
| PRB34616 | Extra Property Values are empty in e-mail |
Release Candidate 2 / 10.0.3.3108 (10.12.2020)
| Problem | Description |
|---|---|
| PRB35238 | Not possible to open KB articles in EQM |
| PRB35265 | WT: Wrong German Translation in SSP at "Willkommen auf unserem Self-Service-Portal" |
| PRB35064 | Error while opening Service Level Fulfillment report |
| PRB34566 | WT - Wrong translation to German in Shopping Cart |
| PRB35251 | After IIS Reset old version of dialogs are applied |
| PRB34595 | CoRu - Conditions change during process |
| PRB35149 | LDAP import regular fails with timeout errors at the last step |
| PRB35190 | UUX - Workflow "Synchronize AD Group" no longer started. |
| PRB35180 | Under certain circumstances, file access outside the ServiceStore is possible without authentication |
| PRB35281 | Worker - E-mails are not sent |
| PRB35300 | Server in some cases incorrectly recognizes when Worker turns from suspended/inactive state to Idle/Active state |
| PRB35298 | Wrong error message is displayed when release a WF |
| PRB35282 | Worker display incorrect - Page 1 - in German |
| PRB35244 | WT - Wrong translation for "Changed By" Value in Configuration Project |
Release Candidate 1 / 10.0.3.3089 (19.11.2020)
| Problem | Description |
|---|---|
| PRB35081 | The login fails if there are two accounts with the same upn |
| PRB33803 | UUX: Guid cannot be entered in Pickup |
| PRB35100 | WorkflowName is empty in activity "GetWorkflowInfo" using Workflow Worker |
| PRB35121 | UUX / SPS: Worker Workflows not choosable for Engine Activation Start Workflow (Engine to be activated) |
| PRB35120 | UUX / SPS: Worker Workflows not choosable for Compliance Rule Start Workflow Activity |
| PRB35088 | Workflow Worker may not work anymore after update to 10.0.2 (New workflow instance are stuck in queued) |
| PRB34985 | UUX: SelfServicePortal -> Report Ticket Dialog -> Knowledge suggestion function isnot working |
| PRB35092 | UUX: "ITSM Assign Queue Sub-Workflow" workflow terminates with an error running in AppFabric |
| PRB35134 | Publish workflow will force an "error message" in WFS that workflow does not needs to be published, when no worker certificate is present and WFEngine is Appfabric and worker |
| PRB34695 | UUX - CoRu "Inform Users when an Incident was closed" – an e-mail was sent to user after the ticket was closed despite of removed e-mail action |
| PRB34984 | Enterprise Manager Inventory TImes out after Row 235000 |
| PRB34584 | UUX - incoming mail has got to big gaps between line |
| PRB33942 | LDAP Import failing when many deleted entries will be transported while partial import |
| PRB35133 | Microsoft Windows Unquoted Service Path Enumeration - Matrix42 service with spaces in path |
| PRB34679 | UUX: Under special circumstances, images are not displayed completely in the service desk journal |
| PRB35138 | VMWare Data Provider VM matching by UUID creates duplicates for inventoried Windows machines |
| PRB35152 | Sending E-Mail - System only uses Port 25 to contact SMTP server for sending mails if useSSL is activated |
| PRB34966 | Error while opening User Profile Dialog COPY from SSP |
| PRB34617 | Compliance rule cannot pass parameters with spaces to email descriptor |
| PRB34715 | KB-Article is copied with the same number after copying the attached service |
| PRB35061 | Missing Priority in WF Activity 'Send E-mail UUX' |
| PRB34494 | SAML2 authentication is not functional if the complete certificate is inserted in"Identity Provider Certificate" instead of only the key |
| PRB34794 | Error while sending e-mail from e-mail descriptor to the role having no members |
| PRB34681 | Workflow - an image is not displayed in mail signature |
| PRB34145 | UUX - Favorite entries for activity tickets not be created correctly under certain circumstances -> Favorite for ticket xy cannot be used |
| PRB34368 | UUX: Application Usage filter "Remote Access" shows only access from unknown devices or user |
| PRB34067 | UUX only: Compliance Rule - no additional conditions at Action available |
| PRB34702 | Solution and Description are not returned in Search Problem Wizard |
| PRB35039 | Quick Import Definition - Source with alias can not be selected when running import action Wizard (import data) |
| PRB34926 | Angular calendar - German/French etc. UI - days of the week (first letter) displays in English |
| PRB34134 | UUX Wrong German Umlauts - Service catalog - services to be excluded |
| PRB34118 | UUX: Validation errors in standard templates |
| PRB34540 | GDIE - Textfile Import - Source-Attribute Date Time Value between Year 0000 and 1899 stop the import function |
| PRB34217 | UUX - Link to the Order does not open in Master Data |
| PRB34000 | E-Mail Robot assigns ticket created via E-Mail to Person with similar E-Mail address even if this person is disabled |
| PRB35122 | No action when Call Tracker receives calls from "short" (internal) phone numbers. |
| PRB34565 | The Database schema can become corrupt because REF DB script version is not checked |
| PRB35163 | License Reservations cannot be removed - Internal Server Error! |
| PRB34801 | The amount of tickets is no longer counted up after the auto-refresh or after pressing the refresh button |
| PRB35188 | API key for Silverback is limited to 2000 characters, but a key generated by Silverback is 2062 characters |
| PRB35202 | Increased failed email dispatch after updating to 10.0.1 |
| PRB34489 | Manual Time Tracking: no time saved when user includes several days/weeks in one duration and adds spontaneously different days/weeks and done |
| PRB34921 | The link in mail (This Support Ticket was posted back) leads to SSP instead of SD |
| PRB33671 | A service can be saved even when mandatory fields are not set |
| PRB35156 | Existing import definition skips/does not display newly added mapping rules |
| PRB34571 | MT - English word "Bookings" in Service Catalog in German UI language |
| PRB34840 | SPSCommonClassBase. Reason is not set to NULL after an Incident was paused and then"Accept"/forward |
| PRB35224 | HotFix Update Installer is not updating Worker binaries for 10.0.1 / 10.0.2 .. |
| PRB35237 | Matrix42.Setup.exe (Update) - If Setup Wizard is opened - under certain circumstances the schema can become corrupt |
Technical Preview 1 / 10.0.3.3048 (13.10.2020)
| Problem | Description |
|---|---|
| PRB34230 | No space after indentation after enumeration |
| PRB34345 | UUX: No literals, controls can be dragged to a table with serveral columns used in E-Mail Descriptors |
| PRB34641 | Applications picker does not contain scroll bar if many applications are created |
| PRB34729 | UUX search for keyword 'check' in user role shows all results, no filter is applied |
| PRB34880 | Export Data limit message appears too early if amount of results shows 'MANY' but real limit not reached |
| PRB34914 | UUX: If user has set a language in the user profile, which is then removed from supported languages by the administrator, uux ui can no longer be opened -> service unavailable message occurs. |
| PRB34939 | Related Objects Picker Control does not refresh, when the object creation dialog, open over create button in grid, runs in wizard mode |
| PRB34948 | Code injection gap in Matrix42 Software Asset & Service Management |
| PRB34993 | If MS AD to AAD Link is enabled: Add of the 2 related objects "local AD- & AAD - UserAccount" to Person xy is not possible by default |
| PRB34886 | UUX Compliance Rule which processes multiple objects does not send parameters (array) to email |
| PRB34942 | SPS not working anymore after Hotfix after Hotfix Installation from 10.0.1.3001 to 10.0.1.3010/10.0.3025 |
| PRB34974 | Custom Data Provider can't be activated due to bas64 encryption error |
| PRB35087 | EMail Robot does not process mail |
| PRB35033 | Source files between EM application and EM Data Provider are not equal |
| PRB34944 | Procedure improvement -usp_LCM_RecalculateLicenseDemandServerStatistics, - usp_LCM_RecalculateServerMicrosoftCoreValue |
| PRB34894 | VMWare Data Provider imports UUID as Serial Number |
| PRB35036 | Automatic LIS Synchronisation does not set the Manufacturer if missing |
| PRB34931 | Active SaaS Subscribers are output as inactive |
| PRB35040 | UUX -> Service Desk -> Escalation of paused tickets, after transform |
Version 10.0.2
Hotfix 10.0.2.3131 (07.10.2022)
| Problem | Description |
|---|---|
| PRB35510 | Quick Import with Excel File does not execute |
Hotfix 10.0.2.3130 (21.07.2022)
| Problem | Description |
|---|---|
| PRB36629 | Update from Public API UpdateObject sets again default role from category |
Hotfix 10.0.2.3127 (12.05.2022)
| Problem | Description |
|---|---|
| PRB36327 | Airwatch Data Provider sets status of already existing computers to "Active", even if they have been manually set to another status |
| PRB34709 | UUX - The default value-added tax is not directly displayed for the contract items |
| PRB35772 | Airwatch connector - main users are removed from assets |
Hotfix 10.0.2.3123 (12.01.2022)
| Problem | Description |
|---|---|
| PRB36300 | Incorrect handling of saved queries from a relation grid |
| PRB36316 | Selected service name is not displayed at the top of the service form if You use a bundle with several optional services |
| PRB35614 | Workflows doesn't unload/load correctly on delay/unsuspend |
Hotfix 10.0.2.3120 (04.11.2021)
| Problem | Description |
|---|---|
| PRB35168 | UUX: User created filters appear for admins |
| PRB35447 | E-mails are not sent to user objects with the status Inactive although the Journal entry is created |
| PRB35945 | Registerstyles is not available |
Hotfix 10.0.2.3116 (27.08.2021)
| Problem | Description |
|---|---|
| PRB35155 | Wrong amount of results is shown if grouping is used |
| PRB35065 | No Add button and no possibility to exit in Fullscreen view in JournalEntry of ticket preview/dialog |
| PRB35233 | Error while using SvcServiceFormBase.ID as a variable in filter |
Hotfix 10.0.2.3110 (10.06.2021)
| Problem | Description |
|---|---|
| PRB35838 | UUX - Service Catalog - Service Portfolio - already after first click on object to open preview a cpu peak occurs |
| PRB34699 | Cost center in UUX is not changed after Principal User of a target computer is changed |
| PRB35137 | Main menu is only partly displayed on mobile browsers (ios) |
Hotfix 10.0.2.3107 (13.04.2021)
| Problem | Description |
|---|---|
| PRB35441 | Technical Target autofill does not consider SSP target selection filter |
| PRB34134 | UUX Wrong German Umlauts - Service catalogue - services to be excluded |
| PRB35498 | Performance issues in SSP -> "My Services" |
| PRB35501 | Configuration Packaging can be accessed and used without DWP license |
| PRB35660 | Report could not be loaded - if navigation item not contains the keyword Reports in technical name |
Hotfix 10.0.2.3099 (15.02.2021)
| Problem | Description |
|---|---|
| PRB35357 | Memory Leak in Matrix42.Worker Service |
Hotfix 10.0.2.3098 (21.01.2021)
| Problem | Description |
|---|---|
| PRB35332 | UUX: "Hide if empty" in container inflicts the visibility of other container |
| PRB35414 | ClassicUI - "Browse" button not functional when upload files (End of Life of Adobe Flash Player) |
| PRB35300 | Server in some cases incorrectly recognizes when Worker turns from suspended/inactive state to Idle/Active state (completed workflows instances could be marked as failed). |
| n/a | Workflows are queued when Worker Base license is present (local default Worker is recognized as remote when loopback proxy is used). |
| n/a | Workflow instanced running on AppFabric are shown in Queued state while being active. |
Hotfix 10.0.2.3092 (28.12.2020)
| Problem | Description |
|---|---|
| PRB34070 | Service Catalog Technical Target entry onLoad ignores Global Settings Filter |
| PRB35266 | Compliance Reconciliation Workflow may consolidate License Requirements without creating a consolidation target |
| PRB35356 | Service Store Configuration/Setup Wizard -> config.json not modified entry for imgHosts/attachments with discovery hostname |
| PRB35324 | Not possible to track time for future |
| PRB35258 | Visibility of restricted devices on the license |
Hotfix 10.0.2.3087 (10.12.2020)
| Problem | Description |
|---|---|
| PRB35180 | Under certain circumstances, file access outside the ServiceStore is possible without authentication |
| PRB35132 | SSP Knowledge Articles not Populating Correctly |
| PRB35281 | Worker - E-mails are not sent |
| PRB35250 | Empirum Connector may set locks on SPSInventoryClassApplication and blocks UI |
| PRB35261 | Automatic LIS Synchronisation does not take place after LIS Update |
| n/a | Execution Engine is silently changed to Worker Engine when releasing |
Hotfix 10.0.2.3081 (26.11.2020)
| Problem | Description |
|---|---|
| PRB35216 | LCM: SKU numbers, formatted like a GUID, cannot be entered into SKU field |
| PRB34710 | All day event is not shown in Calendar if the start and enddate are in different months |
| PRB35229 | local Worker is not identified as local if external internet adress is used, if configuration without split dns is used -> worker is not operational |
| PRB35251 | After IIS Reset old version of dialogs are applied |
| PRB34249 | No mail notification is sent to user after a ticket is created and transformed immediately |
Hotfix 10.0.2.3077 (16.11.2020)
| Problem | Description |
|---|---|
| PRB35163 | License Reservations cannot be removed - Internal Server Error! |
| PRB35135 | Mails are sent with leading spaces in the subject |
| PRB34695 | UUX - CoRu "Inform Users when an Incident was closed" – an e-mail was sent to user after the ticket was closed despite of removed e-mail action |
| PRB34368 | UUX - Application Usage filter "Remote Access" shows only access from unknown devices or user |
Hotfix 10.0.2.3068 (29.10.2020)
| Problem | Description |
|---|---|
| PRB34641 | Applications picker does not contain scroll bar if many applications are created |
| PRB34919 | Optimization of certain demand rules |
| PRB34939 | Related Objects Picker Control does not refresh, when the object creation dialog, open over create button in grid, runs in wizard mode |
| PRB34958 | AAD users whose UPN differs from their email addresses cannot log in. |
| PRB35081 | The login fails if there are two accounts with the same upn |
| PRB35091 | Error on some standard sql reports - "The 'UserName' parameter is missing a value" |
| PRB35092 | UUX - "ITSM Assign Queue Sub-Workflow" workflow terminates with an error running in AppFabric |
| PRB35120 | UUX / SPS - Worker Workflows not choosable for Compliance Rule Start Workflow Activity |
| PRB35121 | UUX / SPS - Worker Workflows not choosable for Engine Activation Start Workflow (Engine to be activated) |
| PRB35134 | Publish workflow will force an "error message" in WFS that workflow does not needs to be published, when no worker certificate is present and WFEngine is Appfabric and worker |
| PRB35138 | VMWare Data Provider VM matching by UUID creates duplicates for inventoried Windows machines |
Hotfix 10.0.2.3053 (14.10.2020)
| Problem | Description |
|---|---|
| PRB35036 | Automatic LIS Synchronization does not set the Manufacturer if missing |
| PRB34762 | Invalid behavior of a License Reservations dialog |
| PRB34886 | UUX Compliance Rule which processes multiple objects does not send parameters (array) to email |
| PRB35087 | EMail Robot does not process mail |
| PRB35033 | Source files between EM application and EM Data Provider are not equal |
| PRB34944 | Procedure improvement -usp_LCM_RecalculateLicenseDemandServerStatistics, - usp_LCM_RecalculateServerMicrosoftCoreValue |
| PRB34931 | Active SaaS Subscribers are output as inactive |
| PRB34913 | Data Provider MyWorkspace SaaS never updates PurchasedUsageRights of imported licenses |
| PRB34894 | VMWare Data Provider imports UUID as Serial Number |
| PRB34887 | Error message, during reservation of a license for assets |
GA 10.0.2.3047 (01.10.2020)
| Problem | Description |
|---|---|
| PRB34900 | Only 2 decimal places is available for currency exchange rates |
| PRB33971 | UUX- IE/Edge - Cursor looses position if HTML editor loads delayed, especially on slower systems |
| PRB34664 | UUX - Areas / controls with visibility = false still use some space on the shown dialog / Wizards/ landing page |
| PRB34784 | UUX- Each field have to be adjusted in the matching rules after changing to SQL expression |
| PRB34851 | Data validation error when editing newly created or existing import definitions in the UUX. |
| PRB34853 | Archived Incidents the total number of items is displayed incorrectly |
| PRB34865 | Account enumeration in registration form |
| PRB34881 | Classes of condition attributes in compliance rules are not shown in preview and edit |
| PRB34899 | Ticket responsible role reverting to SLA role on every save |
| PRB34913 | Data Provider MyWorkspace SaaS never updates PurchasedUsageRights of imported licenses |
| PRB34928 | Workflow activity Send Email-UUX- “Expression” attribute is not working in email descriptors |
| PRB34956 | Dynamic tables in task no longer work |
| PRB34977 | Empirum Connector blocks database |
| PRB34974 | Custom Data Provider can't be activated due to bas64 encryption error |
Release Candidate 1 10.0.2.3011 (21.08.2020)
| Problem | Description |
|---|---|
| PRB34291 | DC Inventory data provider creates several software entries |
| PRB34754 | Protection Level on Data Definition "SPSAssetClassSIMCard" is too high |
| PRB34653 | "License Model Discontinued" Tasks are created mutliple times per License Model and also for irrelevant ones |
| PRB29695 | Unix Inventory connector not working correctly |
| PRB34270 | Sllverback Data Provider: Execution of the stored procedure runs into a timeout |
| PRB34899 | Ticket responsible role reverting to SLA role on every save |
| PRB34652 | UUX: Close Change Request Wizard will request PRB, TSK and approvals, although they are not linked |
| PRB34662 | Service Catalog -> Error in the staging sequence -> Service b is running without target information from service a with target |
| PRB34396 | The booking is still possible to be rebooked twice thus producing double booking. |
| PRB34789 | The "Library" action on the software product is not accessible |
| PRB34863 | Cross-origin resource sharing: arbitrary origin trusted |
| PRB34896 | Worker Engine only in 32bit - PS Activity can't load 64bit modules |
| PRB34679 | UUX: Under special circumstances, images are not displayed completely in the ServiceDesk journal |
| PRB34861 | Repair Service action: all services in Bundle will be repaired |
| PRB34367 | Deleting of info about catalogs after editing service in Service catalog |
| PRB34395 | Time tracking Setting doesn’t update in DB for Close Task/Problem wizards when changing it globally. |
| PRB33827 | UUX - Data source view with images in "linked objects" incorrect |
| PRB34873 | UUX Solution Builder - Error message 404 occurs when using Internet Explorer. SolutionBuilder cannot be opened |
| PRB34850 | Workflow Worker: the English language is used instead of Default System Language |
| PRB34692 | Endpoint Device > Inventory > Logins cannot resolve the User Principal Name (UPN) |
| PRB34166 | Repair of a single service in a bundle repairs the whole bundle |
| PRB34712 | Reaction time is still calculated when the ticket is transformed and in SLA it is set to 0. |
| PRB32840 | Uploaded attachments are not added to an incident in reopen dialog in Legacy UI Portal |
| PRB34454 | UUX - Automatic e-mail absence messages lead to ticket generation from e-mail robot |
| PRB34779 | Incorrect consolidations of License Requirements with "Named User" license model |
| PRB34630 | UX: Data relation of catalog to service gets lost by saving |
| PRB34731 | If Vmware DataProvider is running and collection data under circumstances the import is stopped, because Destination Attribute DataStoreNames is too small. |
| PRB34659 | UUX: NO second DD available in GetNewData request |
| PRB34671 | UUX - Multi-fragment-grid should get "required" property |
| PRB34565 | The Database schema can become corrupt because REF DB script version is not checked |
| PRB33906 | UUX: Search Service Requests has no function |
| PRB34626 | Action not available if "select all" is clicked |
| PRB33869 | UUX - rich text box - cursor jumps to another table field |
| PRB34640 | UUX: Manual Import of Excel Files causes Blocking of the HostCommonX86 |
| PRB34852 | AD Data Provider - Naming of function Synchronization is not clear. Better naming or description of the function is required |
| PRB34249 | No mail notification is sent to the user after a ticket is created and transformed immediately |
| PRB34724 | Provisioning Create Task - more tasks are created than there are services |
| PRB34234 | Service Catalog Settings: Recipient filter query allows only 500 characters |
| PRB34787 | UUX - Link role to AD group |
| PRB34458 | Serverlogs does not contain security and WE.HostCommon.log logfiles |
| PRB34758 | "Close Change" activity in the workflow fails with the error "CloseTicket(TicketCloseInfo closeInfo, Nullable`1 relatedTicketReason)" |
| PRB34843 | Import definition with a simple CI based class and additional classes in the CI does not work |
| PRB34274 | UUX: Faulty filter in "Close Change" wizard in view "Related Approvals and Tasks" -> "Closing Reason of Tasks" |
| PRB33923 | UUX - Approving an order with more than 20 services would decline some services, which are not shown in the service list |
| PRB34817 | Workflow activity Send Email-UUX: “Expression” attribute is enabled in email descriptors |
| PRB34675 | Inventory of VMWare vCenter fails when a Host has no associated DataStore |
| PRB34425 | System with LDAPS only configuration |
| PRB32873 | UUX - Administration - Error 500 when Pickups are created with pickup relations |
| PRB34575 | Not possible to select SPSCommonClassBase while creating a new CI |
| PRB33411 | Successful Action execution trigger for compliance rule only works on one item, when the action allows multi-object selection |
| PRB34793 | UUX Export of Multi Fragment Grid ignores User View |
| PRB34774 | Spelling mistake in German in the error message |
| PRB34022 | UUX-Wrong currency for free articles |
| PRB33951 | UUX: Filter/ Search of a data query based on web service shows multiple states |
| PRB34732 | User Profile Language changes again to English (default) |
| PRB34802 | UUX: Background Color and Image in Layout Low does not work |
| PRB34003 | UUX (Portal) Action "reorder" (right-click) does not load an add Dialog |
| PRB34703 | UUX - Newly added currency is not available in contracts |
| PRB34273 | UUX - N:M relations are lost during archiving |
| PRB34663 | SAML2 logout is not working with Okta |
| PRB34127 | UUX - CoRu - Recipient Role not readable or open |
| PRB34654 | UUX: Workflow - Update Object Activity causes NoNullAllowedException |
| PRB34435 | Related Object Picker: no objects selected after adding a Static Value to Display Expression |
| PRB33960 | UUX: Import of CSV doesn't show the names of columns (when separated by commas) |
| PRB34567 | Related articles in a KB article in SSP should be in alphabetical order. |
| PRB33882 | UUX - GDIE - Preview the results - Values that contain a \ are not displayed |
| PRB34401 | UUX - Open a object link with an unsupported browser (to service store object) leads to loop calls and large IIS logfiles |
| PRB34255 | UUX - CoRu - not all conditions are shown and could be deleted after "save" the compliance rule |
| PRB32305 | Concourrency Exception on "Update Fragment" activity |
| PRB33472 | Compliance rules error when triggering on journal entries (UUX) |
| PRB34052 | CoRu cannot be processed in UUX |
| PRB33913 | UUX: Search/Filter in catalog and table grids is reset for many records and slow system |
| PRB34556 | Search field becomes inactive after a very short period of time |
Technical Preview 10.0.2.3001 (23.07.2020)
| Problem | Description |
|---|---|
| PRB30862 | UUX: Status cannot be removed from "Search Service Requests" |
| PRB33090 | Service Time Profiles - Working time on Sundays is not displayed and can not be saved in German language UI |
| PRB33322 | UUX 9.0.4: Color in service portal display is ignored |
| PRB33943 | UUX: Wrong Label of Next Button |
| PRB34003 | UUX (Portal) Action "reorder" (right click) does not load an add Dialog |
| PRB34279 | Compliance Rule Mail-> Image is not displayed under certain circumstances (incident-opening-mail with image in description via Lotus Notes) |
| PRB34287 | Compliance Rule "Inform Users when a Ticket was closed" - shows no solution in sent e-mail |
| PRB34520 | A Service from restricted catalog cannot be chosen if the catalog is not selected |
| PRB34535 | UUX: Action "Manage Principal User" creates unwanted approvals |
| PRB34589 | UUX Mail Deskriptor - 'Confirm creation of new Order to Requestor' bookings sometimes can be unavailable from EmailEngine -> Mails without booking information |
| PRB34665 | LIS - Number of installations is inconsistent |
| PRB34703 | UUX - Newly added currency is not available in contracts |
| PRB34731 | If Vmware DataProvider is running and collection data under circumstances the import is stopped, because Destination Attribute DataStoreNames is too small. |
Version 10.0.1
Hotfix 10.0.1.3050 (12.10.2020)
| Problem | Description |
|---|---|
| PRB33869 | UUX - rich text box - cursor jumps to another table field |
| PRB34106 | UUX - Attaching Outlook mails via drag&drop in Ticket makes the email disappear completely |
| PRB34249 | No mail notification is sent to user after a ticket is created and transformed immediately |
| PRB34815 | UUX - During the partial rejection of an order of a bundle all hidden services are approved |
| PRB34894 | VMWare Data Provider imports UUID as Serial Number |
| PRB34977 | Empirum Connector blocks database |
| PRB34993 | If MS AD to AAD Link is enabled: Add of the 2 related objects "local AD- & AAD - UserAccount" to Person xy is not possible by default |
| PRB35033 | Source files between EM application and EM Data Provider are not equal |
Hotfix 10.0.1.3040 (24.09.2020)
| Problem | Description |
|---|---|
| PRB34070 | Service Katalog Technical Target entry onLoad ignores Global Settings Filter |
| PRB34853 | Archived Incidents: the total number of items is displayed incorrectly |
| PRB34851 | Data validation error when editing newly created or existing import definitions in the UUX. |
| PRB34886 | UUX Compliance Rule which processes multiple objects does not send parameters (array) to email |
| PRB34255 | UUX - CoRu - not all conditions are shown and could be deleted after "save" the compliance rule |
| PRB34956 | Dynamic tables in task no longer work |
Hotfix 10.0.1.3036 (10.09.2020)
| Problem | Description |
|---|---|
| PRB34899 | Ticket responsible role reverting to SLA role on every save |
| PRB34779 | Incorrect consolidations of License Requirements with "Named User" license model |
Hotfix 10.0.1.3033 (28.08.2020)
| Problem | Description |
|---|---|
| PRB34652 | UUX: Close Change Request Wizard will request PRB, TSK and approvals, although they are not linked |
| PRB34676 | Action "Add Base Licenses" does not allow adding multiple licenses at once |
| PRB34692 | Endpoint Device > Inventory > Logins cannot resolve User Principal Name (UPN) |
| PRB34789 | The "Library" action on the software product is not accessible |
| PRB34396 | The booking is still possible to be rebooked twice producing double booking. |
| PRB34156 | Empirum connector terminates with the error "Import failed with message: Error converting the varchar value "true" to the int-data type" |
| PRB34369 | Error 500 at History with Separation date |
Hotfix 10.0.1.3025 (19.08.2020)
| Problem | Description |
|---|---|
| PRB34896 | Worker Engine only in 32bit - PS Activity can't load 64bit modules |
| PRB34679 | UUX: Under special circumstances, images are not displayed completely in the Service Desk journal |
| PRB33951 | UUX: Filter/ Search of a data query based on web service shows multiple states |
| PRB34249 | No mail notification is sent to user after a ticket is created and transformed immediately |
| PRB34758 | "Close Change" activity in the workflow fails with the error "CloseTicket(TicketCloseInfo closeInfo, Nullable`1 relatedTicketReason)" |
| PRB34274 | UUX: Faulty filter in "Close Change" wizard in view "Related Approvals and Tasks" -> "Closing Reason of Tasks" |
| PRB34873 | UUX Solution Builder - Error message 404 occurs when using Internet Explorer. Solutionbuilder cannot be opened |
| PRB34659 | UUX: NO second DD available in GetNewData reques |
| PRB34258 | UUX - Action "Report an Issue" is not displayed using Universal Assets |
| PRB34843 | Import definition with a simple CI based class and additional classes in the CI does not work |
| PRB34640 | UUX: Manual Import of Excel Files causes Blocking of the HostcommonX86 |
| PRB33411 | Successful Action execution trigger for compliance rule only works on one item, when the action allows multi object selection |
Hotfix 10.0.1.3010 (04.08.2020)
| Problem | Description |
|---|---|
| PRB33090 | Service Time Profiles - Working time on Sundays is not displayed and can not be saved in German language UI |
| PRB34567 | Related articles in a KB article in SSP should be in alphabetical order |
| PRB33923 | UUX - Approving an order with more than 20 services would decline some services, which are not shown in the service list |
| PRB34675 | Inventory of VMWare vCenter fails when a Host has no associated Datastore |
| PRB34731 | If Vmware DataProvider is running and collection data under circumstances the import is stopped, because Destination Attribute DataStoreNames is too small. |
| PRB34802 | UUX: Background Color and Image in Layout Low does not work |
| n/a | System metering may count mobile devices twice |
| n/a | Inventory server preview for the Dataprovider Oracle Database Inventory: added correct permissions |
| n/a | Some few strings are missing localization (displayed in English) |
GA 10.0.1.3001 (15.07.2020)
| Problem | Description |
|---|---|
| PRB34178 | Localizable values which contains quotation marks (double quotes) used in text / html literal control cause damage of dialog |
| PRB34619 | Wrong translation for picker controls Object(s) picker |
| PRB34254 | Quotation marks are not displayed using HTML literal control |
| PRB34265 | Not possible to select more than 25 objects to context object |
| PRB34373 | Display wrong total amount of ticket grid inside archive navigation item. |
| PRB34708 | Screenshots from emails not visible to the recipient |
| PRB34740 | SAML Login creates endless sql request after STS was refactored through the feature Discontinue Legacy Console |
| PRB34703 | UUX - Newly added currency is not available in contracts |
| PRB33943 | UUX: Wrong Label of Next Button |
| PRB34611 | Customized field cannot be deleted from a purchase composite control |
| PRB34157 | UUX: Wrong Display of Journal in IE |
| PRB33913 | UUX: UUX: Search/Filter in catalog and table grids is reset for many records and slow |
Release Candidate 10.0.1.2990 (23.06.2020)
| Problem | Description |
|---|---|
| PRB34646 | As a result of reconciliation WF run LRQ can be consolidated and entitled at the same time. |
| PRB34605 | SCCM - Object reference not set to an instance of an object. at lambda_method |
| PRB34665 | LIS - Number of installations is inconsistent |
| PRB34624 | UUX gets unavailable for all users, after failed License check |
| PRB34008 | UUX: The wrong number of columns is exported |
Release Candidate 10.0.1.2970 (27.05.2020)
| Problem | Description |
|---|---|
| PRB34597 | For Software Products the status 0 is not treated like status NULL |
| PRB34606 | After Update - Old Workflow Instances are no longer cleaned up - CleanUpObsoleteObjects crashes |
| PRB34555 | New person does not take default e-mail language and currency |
| PRB34564 | SAML2 fix for endpoiunts with parameters |
| PRB34505 | 'Group Member Entry' - ambiguous match error on Ad import after using Provisioning WF "Assign AD group" |
| PRB34543 | Error in German localization by migration wizard Legacy-UUX |
Release Candidate 10.0.1.2956 (21.05.2020)
| Problem | Description |
|---|---|
| PRB20615 | identically fields "Functional Owner" / "Fachverantwortlicher" in fialog of Workflow Definitions > General |
| PRB30577 | UUX: Second right click opens browser context menu |
| PRB30742 | UUX: Service Catalog -> Approval - The "original" decision maker / decision maker role is not displayed |
| PRB30917 | UUX: Relation between incident and problem will not be displays in incident preview dialog |
| PRB30923 | Users in OU, which contains blanks or special characters in its name, are removed from AD Groups by AD Data Provider |
| PRB30988 | UUX - Time recording wrong calculation at 1 hour |
| PRB30993 | UUX -> Service Desk -> Merge Ticket -> >2 -> only the user of the first ticket will be notified |
| PRB31020 | UUX - Misbehaviour of dialogs with object relations |
| PRB31050 | UUX - reset password for user account not work |
| PRB31120 | UUX - Wrong focus after new create/copy of assets or tickets |
| PRB31421 | UUX: Performance issue in the Delete Booking Wizard |
| PRB31498 | UUX: Quick view does not work. |
| PRB31673 | UUX - Service Desk -> Colloboration->Tasks- The complete UUX UI font is changed while Opening Tasks created from Workflow |
| PRB31870 | Workflow Studio cannot be opened after Display Expression has been modified ( SPSUserClassBase ) |
| PRB31905 | If data gateway is executed under a user that is not present in the store, then the AD Import, LIS,...Import will fail |
| PRB32049 | UUX: Complex Regex prevents loading of dialogs |
| PRB32622 | UUX - Adding and Removing Relations is not displayed correctly in history |
| PRB32725 | UUX - Setting Administrators for Search Filters Audience is confusing |
| PRB32740 | Workflow -> Provisioning - Create Task is not (complete) migrated for .Net Framework 4 Workflow Engine |
| PRB32854 | UUX: Selected line (option "Zebra crossing") in grid hard to detect |
| PRB32860 | After Update 9.0.4 "Category changed by" in white font |
| PRB32868 | Administration - import sequence from csv interprets German umlauts incorrectly. |
| PRB33036 | UUX - Text overlay in Attachment control |
| PRB33099 | UUX: Attribute names are not displayed on configuring action "Start Workflow" in CoRu config |
| PRB33177 | UUX: Issue with spacing in service booking |
| PRB33198 | UUX - Approved Bookings are not removed from related Approval Tasks on the same approval Step |
| PRB33216 | UUX: Deletion of more than 200 Bookings/ Tasks/ Computer is not possible |
| PRB33282 | UUX: Import Definitions - Preview of some Excel source files are not shown in Import Definitions |
| PRB33302 | Quick view from Layout Designer does not work with custom layouts. |
| PRB33342 | Create button unter Activities-> Tasks tab in a change does not add the task automatically |
| PRB33442 | UUX: Update of source tables does not work when importing from Excel |
| PRB33446 | UUX: Import error when file name changes |
| PRB33461 | UUX -> E-Mail Descriptor -> Sending From Function is missed by default |
| PRB33480 | Number of services in report "Cost Center Accounting" (area "Service Catalog") |
| PRB33535 | UUX: Compliance Rule Mail links not working in Mozilla Firefox or IE - Only landing page is opened |
| PRB33544 | UUX -> Service Desk -> Time recording -> Scalation Error (overlay) |
| PRB33554 | Report "Cost Center Invoice" shows wrong Costs for hire monthly services if timespan of more months is selected |
| PRB33606 | UUX - Printing of orders and bookings using IE 11 causes text overlay in printouts |
| PRB33611 | UUX: Irritating error message in German language on exporting all objects if limit is exceeded |
| PRB33710 | Readonly/Disabled controls are hardly to be understood in Preview/Dialogs because of missing contrast |
| PRB33742 | Search area is no longer visible in Self Service Portal (9.0.3) - UUX |
| PRB33834 | UUX: Wrong state values in "State Filter" are shown on creating an Action |
| PRB33838 | Global Search in Service Desk only shows 20-22 results instead of all |
| PRB33867 | Close Preview of Wizard Manager doesn't work |
| PRB33871 | UUX - Service Catalog: Language difference between preview and description |
| PRB33904 | Workflow: InnerException Message: ''.'', hexadecimal value 0x00, is an invalid character |
| PRB33928 | Registrations with UPN Name (e-mail address) no longer work. |
| PRB33932 | Approve/Decline/View details urls out of standard coru "Inform Deciders of new Change Approvals" for legacy leads to the error |
| PRB33955 | UUX: Display Name in User Account always updates although there is no change |
| PRB33957 | UUX: Closing grouping in grid removes filter set before in same column |
| PRB33977 | UUX: In "CC" and "BCC" fields of Send E-Mail Wizard all Persons are choosable, inactive and deleted too |
| PRB33979 | UUX: Explicitly grant permissions for Administrators in Search Filters has no function |
| PRB33983 | UUX: Uploaded PDF & MSG Files attachment won't open while Object is not saved |
| PRB33988 | UUX: Times in Export are in Server Time (e.g. Tickets, Incidents) |
| PRB34026 | UUX - Creating a task out of a contract, a SLA for incidents is set automatically |
| PRB34029 | loop by activating of workflow host in appfabric if too many workflows to be activated |
| PRB34045 | UUX: Set Audience - only max. 22 objects can be assigned at once in 9.1.2 |
| PRB34063 | UUX - Formatting of parameter in the email designer leads to display error if you exclude to format the braces/parenthesis |
| PRB34075 | Role from SLA ist not pulled when the current activity role is not equal category or old SLA |
| PRB34079 | UUX: Object can be created without filling required fields |
| PRB34091 | Control Descriptor "Message" used in Previews is not displayed |
| PRB34104 | UUX - Grid -The scroll bar does not change it's position when user goes to another page |
| PRB34119 | UUX: "Ensure Unique" of textbox triggers in Edit Form |
| PRB34125 | UUX - Navigation Itme - Error message when searching for parent |
| PRB34129 | Export of data lists - Not all columns are exported while using "Export all" function |
| PRB34135 | Service Layer Configuration -> SQL Authentication -> error message accours: wrong password (for example sa) |
| PRB34137 | Under certain circumstances -> approval tasks/workflow are sporadically not created |
| PRB34146 | UUX - Time tracked in team report is not correct and differs from time tracked in personal report and in incident for current user |
| PRB34152 | Airwatch-Connector limited by 250 Software-Inventory Entry’s per Mobile Device (Mac Notebooks/Desktops) |
| PRB34153 | UUX - Importprotocol is localized simultaneously English and German languages |
| PRB34164 | UUX: Layout Designer - Wrong German Translation for Objectlink |
| PRB34167 | Email Robot stops working and does not process with other mailboxes if an error in an email or mailbox occurs |
| PRB34188 | UUX: Approval shows "automatically approved" if no Portal Progress (visuazlisation steps) are set |
| PRB34207 | UUX: Assigning/ordering services with Requiret Services - dependencies are treated differently, SSP vs. Service Catalog |
| PRB34226 | UUX - Missing function after customizing a licenses default page |
| PRB34236 | UUX: Edit/ Delete button disappears in Multi Fragment Grid after disable and enable it / full height |
| PRB34244 | Displaying action Delete in workflow preview even if the workflow cannot be deleted |
| PRB34246 | No possibility to delete a workflow without checking the checkbox |
| PRB34269 | UUX: Filter Expression in Dataset View 'Address Book' causes errors on saving Service Desk global system settings |
| PRB34279 | PRB34279 – Compliance Rule Mail-> Image is not displayed under certain circumstances (incident-opening-mail with image in description via Lotus Notes) |
| PRB34291 | DC Inventory data provider creates several software entries |
| PRB34296 | Error (500) while Grouping on Serial Number using Not Defined in Assets |
| PRB34297 | Error (400) while Grouping on Serial Number using a number that contains a string in Assets |
| PRB34299 | Not possible to copy a Dataset View |
| PRB34303 | LCM: Compliance Reconciliation Workflow can run into SQL timeouts due to large data amounts |
| PRB34305 | UUX - The duty roster, vacation, sick and absence days import terminates with the error message SVMTaskAssignmentClassBase does not contain attribute RelatedSVMTaskAssignmentClassBase! |
| PRB34325 | Compliance Role created link to an activity just does not work in Firefox, landing page instead of the activity object is opened (in other browsers the link is working). |
| PRB34329 | UUX: Report "Trend Analysis" does not filter by selected Software Product |
| PRB34330 | Compliance rule with action "data change", with + as starting value character, crash hostcommon service |
| PRB34331 | UUX - New customer created Compliance Rule are not defined with UD_ or CUST_ Prefix |
| PRB34334 | SearchFilter-Expression -Unhelpful error message for syntax errors |
| PRB34342 | The sorting of a column is broken after switching from other application |
| PRB34365 | UUX - Big imports (>200000) cause SQL timeout despite increased GDIE TimeOut - then all scheduled imports stop working |
| PRB34370 | Relation between Pickups is not possilbe --> Internal Server Error Message |
| PRB34376 | MT- Wrong translation in error message |
| PRB34378 | UUX: After update to version 9.1.3 - custom dataprovider configuration cant be changed / saved |
| PRB34387 | UUX (German UI) - Administration - naming of "Bitte stellen sie sicher das die Workflow Engine den Workflow asynchron startet" in system diagnostics incorrect |
| PRB34389 | Contracts do not change to "Expired" state after reaching cancellation effective date |
| PRB34399 | Type-ID is not correctly set in E-Mail Descriptor |
| PRB34404 | Workflow Studio and Tracking could not be started from SPS Console after upgrade to version 10.0.0.2934 |
| PRB34405 | UUX - E-Mail Descriptor - Layout Designer – Missing German translation for the “Insert/edit media” button |
| PRB34408 | UUX Senderaddress can not be customized in mail descriptor |
| PRB34409 | Amount of exported rows in grid is limited to about 65000 items in UUX |
| PRB34418 | Group by column: FilterAttribut does not apply |
| PRB34419 | SPSSerialNumberClassBase.Key is limited to only 100 characters |
| PRB34421 | UUX: Global Search in Application does not show results |
| PRB34428 | Empirum Connector does not match Fingerprints by Detection Type |
| PRB34432 | Attachment Cleaner Job is not working correctly |
| PRB34436 | UUX - Calendar view in UUX without all-day entries |
| PRB34439 | Matrix42 Service Store Setup - Help / Setup Instruction Link is not working |
| PRB34441 | Empirum connector with custom matchings runs into "i2.LastScanDate" could not be bound error message |
| PRB34444 | Text formatting in service description is not displayed in SSP |
| PRB34449 | E-Mail Descriptor - no image added to the body is displayed in sent e-mail |
| PRB34450 | Bookings are not relocated to a new cost center after deletion of the old one |
| PRB34473 | MailRobot -> HostCommon.exe service crashes when a mail with special characters is received |
| PRB34480 | Reconciliation WF stops working if there are a lot of suites and/or downgrades |
| PRB34495 | UUX - Error with orders with several bookings - No more bookings can be approved |
| PRB34509 | UUX: New feature "Select all" in grids takes very long time and freezes browser if many items are present in grid |
| PRB34519 | Text format in mail body is different from signature even when set equal in settings |
| PRB34534 | After re-running of Silverback Data Provider, existing sotck items on mobile phone disappears |
| PRB34542 | Not possible to export more than 350000 items using Export All in Legacy UI |
| PRB34546 | Subscription Licenses are not set to expired after reaching the expiration date |
Version 10.0
Hotfix 10.0.0.2982 (26.01.2021)
| Problem | Description |
|---|---|
| PRB34789 | The "Library" action on the software product is not accessible |
Hotfix 10.0.0.2980 (15.07.2020)
| Problem | Description |
|---|---|
| PRB34740 | SAML Login creates endless sql request after STS was refactored through the feature Discontinue Legacy Console |
| n/a | System metering may count mobile devices twice |
Hotfix 10.0.0.2977 (01.07.2020)
| Problem | Description |
|---|---|
| PRB34207 | UUX: Assigning/ordering services with Required Services - dependencies are treated differently, SSP vs. Service Catalog |
| PRB34665 | LIS - Number of installations is inconsistent |
| PRB34646 | As a result of reconciliation WF run LRQ can be consolidated and entitled at the same time. |
Hotfix 10.0.0.2973 (12.06.2020)
| Problem | Description |
|---|---|
| PRB34624 | UUX gets unavailable for all users, after failed License check |
| PRB34254 | UUX - Quotation marks are not displayed using HTML literal control |
| PRB34178 | UUX - Localizable values which contains quotation marks (double quotes) used in text / html literal control cause damage of dialog |
| PRB34605 | SCCM - Object reference not set to an instance of an object. at lambda_method |
| PRB34589 | UUX Mail Deskriptor - 'Confirm creation of new Order to Requestor' bookings sometimes can be unavailable from EmailEngine -> Mails without booking information |
| PRB34505 | 'Group Member Entry' - ambiguous match error on Ad import after using Provisioning WF "Assign AD group" |
| PRB34597 | For Software Products the status 0 is not treated like status NULL |
| PRB34556 | Search field becomes inactive after a very short period of time |
Hotfix 10.0.0.2965 (14.05.2020)
| Problem | Description |
|---|---|
| PRB33480 | Number of services in report "Cost Center Accounting" (area "Service Catalog") |
| PRB34146 | UUX - Time tracked in team report is not correct and differs from time tracked in personal report and in incident for current user |
| PRB34509 | UUX: New feature "Select all" in grids takes very long time and freezes browser if many items are present in grid |
| PRB34534 | After re-running of Silverback Data Provider, existing stock items on mobile phone disappear |
| PRB34546 | Subscription Licenses are not set to expired after reaching the expiration date |
Hotfix 10.0.0.2959 (06.05.2020)
| Problem | Description |
|---|---|
| PRB34279 | Compliance Rule Mail-> Image is not displayed under certain circumstances (incident-opening-mail with image in description via Lotus Notes) |
| PRB34450 | Bookings are not relocated to a new cost center after deletion of the old one |
| PRB33977 | UUX: In "CC" and "BCC" fields of Send E-Mail Wizard all Persons are choosable, inactive and deleted too |
Hotfix 10.0.0.2957 (29.04.2020)
| Problem | Description |
|---|---|
| PRB34495 | UUX - Error with orders with several bookings - No more bookings can be approved |
| PRB34421 | UUX - Global Search in Application does not show results |
| PRB34365 | UUX - Big imports (>200000) cause SQL timeout despite increased GDIE TimeOut - then all scheduled imports stop working |
| n/a | Reconciliation WF does not work with Remote DataGateway if there is no Data Provider with this DataGateway host |
Hotfix 10.0.0.2950 (16.04.2020)
| Problem | Description |
|---|---|
| PRB34303 | LCM: Compliance Reconciliation Workflow can run into SQL timeouts due to large data amounts |
| PRB34329 | UUX: Report "Trend Analysis" does not filter by selected Software Product |
| PRB34389 | Contracts do not change to "Expired" state after reaching cancellation effective date |
| PRB34408 | UUX Senderaddress can not be customized in mail descriptor |
| PRB34409 | Amount of exported rows in grid is limited to about 65000 items in UUX |
| PRB34480 | Reconciliation WF stops working if there are a lot of suites and/or downgrades |
Hotfix 10.0.0.2944 (04.04.2020)
| Problem | Description |
|---|---|
| PRB34291 | PRB34291: DC Inventory data provider creates several software entries |
| PRB34404 | Workflow Studio and Tracking could not be started from SPS Console after upgrade to version 10.0.0.2934 |
| PRB34378 | UUX: After update to version 9.1.3 - custom dataprovider configuration cant be changed / saved |
| PRB34236 | UUX: Edit/ Delete button disappears in Multi Fragment Grid after disable and enable it / full height |
| PRB34441 | Empirum connector with custom matchings runs into "i2.LastScanDate" could not be bound error message |
Hotfix 10.0.0.2939 (19.03.2020)
| Problem | Description |
|---|---|
| PRB33688 | UUX: Mix of language (some labels are in English) in UUX using German language |
| n/a | Duty Roster Dashboard: localization is missed for the "Team(s) Load For Next 7 Days" chart. |
General Availability 10.0.0.2934 (06.03.2020)
| Problem | Description |
|---|---|
| PRB34282 | Add Serial Number to SCCM_EM System.xml result set to provide an easier way to configure custom matching in sccm import |
| PRB34281 | Compliance Reconciliation workflow fails on remote Data Gateways: ''UnpackPackageActivity'' activity failed to find package file on C:\Users\m42service\AppData\Local\Temp\ |
| PRB34261 | SCCM provider fails in case of multiple enabled configurations |
| PRB34227 | UUX - Data Grids loading - the amount of data loaded partly and then the style is applied |
| PRB34221 | Datacenter Inventory doesn't import installed software [Fix in Appliance] |
| PRB34201 | UUX - Themes - Default colors are not applied for Journal - Comments, Attachments - Drop here |
| PRB34191 | Purchase Contract Items are immediately set to "Expired" after saving |
| PRB34189 | Wrong translation in Lizenzen > Softwareprodukt |
| PRB34170 | Adaptation of the error message in Provisioning - "Failed to get task status. Code:0; Reason:No data found for task id 3f6c12aa-2316-4b4a-a269-15b6fe73625a" |
| PRB34164 | UUX - Layout Designer - Wrong German Translation for Objectlink |
| PRB34156 | Empirum connector terminates with the error "Import failed with message: Error converting the varchar value "true" to the int-data type" |
| PRB34150 | HyperV Inventory - Virtual maschine found localhost |
| PRB34147 | Import definition "AD Import Persons (Insert Only)" fails with "An Item with the same key has already been added" after installation of HF 9.1.3.2818 |
| PRB34141 | Empirum Connector imports all Computers although "Permit creating new computer objects if they are already inventoried" is unchecked |
| PRB34135 | Service Layer Configuration -> SQL Authentication -> error message accours wrong password (for example sa) |
| PRB34133 | UUX - Archived Tickets/ Incidents/ Service Requests can not be edited |
| PRB34123 | Engine Activation for Engine "Generic Connector" cannot start Configurations |
| PRB34120 | UUX - In Contract Item, in the pickup the change Status inactive should be draft |
| PRB34113 | UUX: Missing German Translation of the field "Inches" in Monitors |
| PRB34112 | Incorrect number of cores for assets |
| PRB34111 | Contract Cancellation never becomes effective |
| PRB34110 | UUX - Quick import with SQL Query for Excel query is not possible, because square brackets are not allowed |
| PRB34107 | Bad Translation of the Property "Watchable" in Layout Designer |
| PRB34103 | UUX - User Profile - No e-mail is displayed in user's profile when the page is open in Microsoft Edge. |
| PRB34102 | UUX: Asset Dashboards for "Endpoint Devices" are translated as "Mobile Devices" in all other language localisations |
| PRB34094 | Collateral License Requirements are sporadically not created |
| PRB34093 | Auto-approve forces provisioning of declined Orders |
| PRB34090 | UUX - Wrong Translation for Condition of CoRu |
| PRB34087 | UUX - Wrong Translation (character encoding) in CoRu conditions |
| PRB34085 | Inventory of VMWare vCenter may create duplicates based on non-uniqueness of vmID |
| PRB34082 | SCCM Data Provider may run into timeouts on collecting AUT data |
| PRB34081 | UUX - Wrong translation for removing customizations |
| PRB34080 | UUX - No translation in "View Plan" |
| PRB34076 | The system calculates the values for "Notice Deadline" and "Cancellation Effenctive On" wrong, in case of wrong entry |
| PRB34073 | UserProfile is not optimized for the multithreading environment |
| PRB34066 | UUX - Global Search - Areas to search can be edited without effect |
| PRB34062 | SSP - User can see blocked and retired catalogs |
| PRB34061 | UUX - Standard CoRu are not adjusted for the Type Ticket (Service Requests) Extended |
| PRB34059 | Change Approval - Enter substitution (user) in profile not works |
| PRB34058 | UUX - Design changes Color of the action buttons not change |
| PRB34054 | UUX - Two services with the same requirements can not be ordered |
| PRB34051 | UUX - Ticket is created by EMail-Robot for deactivated (Deleted) user |
| PRB34049 | List view always switches to the first page |
| PRB34042 | ResolutionFailedException in Addon Workflow Starter in V.9.1.2 |
| PRB34041 | UUX - AD Data Provider settings show passwords in clear text using browser dev tools |
| PRB34038 | UUX: In Complex Systems the Object Relations Grid to Tasks allows adding other Activity types, which are then not displayed |
| PRB34037 | AirWatch Web API for Dataprovider has been changed by manufacturer, adaptation for Service Store is required |
| PRB34036 | Empirum SDK GetGroupPackages Activity should have type string and value of possible package types |
| PRB34035 | Service Desk - Tickets and Service Request - Descirption in List mode are not displayed |
| PRB34031 | UUX - Dialog Views misses if edit Service/Person/Account/AD-Group after using "Open in new window" |
| PRB34029 | loop by activating of workflow host in appfabric if too many workflows to be activated |
| PRB34020 | UUX - CoRu cannot be stored if description exceeds maximum length |
| PRB34012 | UUX Service Catalog - Ranking of catalogs could not be changed |
| PRB33996 | UUX - Portal Add to Cart Button in Tile does not load the required Services |
| PRB33992 | UUX - Error in the calendar function for all-day events |
| PRB33990 | UUX- Multi-Relation Grid allows changing values, when "Readonly-Form" is enabled |
| PRB33987 | Approval Workflow instance will not start at Automatic Approval |
| PRB33981 | UUX - Printout of TSK - PRB tickets empty page only |
| PRB33972 | Engine Activation may start to early |
| PRB33970 | UUX - Reopen action is visible in Self Service Portal even if "Do not allow users to re-open closed tickets" is set |
| PRB33968 | Silverback Data Provider duplicates SIM Cards |
| PRB33956 | UUX - Solution text of automatically closed Incidents due to expiration response time is always English |
| PRB33947 | UUX - SqlNullValueException error on opening dialogs in UUX |
| PRB33937 | Time Tracking Time Tracking records contains ui glitches when screen resolution is small |
| PRB33924 | UUX - Display Error Priority Quickcalls |
| PRB33910 | UUX - Email Descriptor - choosen font size is not equal to fontsize in the outgoing mail |
| PRB33898 | UUX - Email descriptor displays bool fields with 1 or 0. |
| PRB33897 | UUX - Email descriptor function "Send email" does not work in IE. Feedback required. |
| PRB33896 | UUX - Pickup column filters outgoing from dashboard lists are not applied |
| PRB33890 | UUX - Portal - Asset Data transfer when opening a new request via "My Hardware" |
| PRB33887 | UUX - Not Possible to define Font for Email Literals |
| PRB33884 | UUX - Using the action "TakeOver" on a task, the responsible is wrongly set back to the template value |
| PRB33883 | UUX - Order Quantity is not correct, if you book a bundle of service 2x |
| PRB33878 | UUX - Default sender address is applied on sending mails out of tickets |
| PRB33861 | For Licenses within an Upgrade Chain the Validity Period is ignored if Quantity is unlimited |
| PRB33855 | UUX - Error "You must not add a non-customizable Data Definition to a CI" on Creating a Generic Connector |
| PRB33844 | UUX - Each Person (everyone) can create via the Self Service Portal |
| PRB33815 | Regular workflow failures at AD Imports caused by database deadlocks |
| PRB33804 | UUX - "None" is displayed besides bookings in summery of action "unassign service" |
| PRB33799 | UUX - Task / Problem - Does not accept the default values from category |
| PRB33791 | UUX - File attachment interpreted incorrectly (application/vnd.ms-excel) |
| PRB33722 | Windows Inventory - GetHostAddresses Method returns sometimes nulls |
| PRB33706 | Tracking Working Time entries in future are allowed |
| PRB33699 | UUX - Contract Item with status cancelled cannot be reset to active (signed). |
| PRB33692 | UUX - Attachment in KB articles ismissing |
| PRB33646 | UUX - In the table SPSCommonPickupStateGroup the value 23 is missing |
| PRB33629 | UUX - E-Mail Designer (Body) - Attribute of type Decimal cannot be formatted |
| PRB33617 | UUX - Display error in PICKUP List Object state |
| PRB33616 | UUX - Setting minimum height does not work for Objects Grid |
| PRB33611 | UUX - Irritating error message in German language on exporting all objects if limit is exceeded |
| PRB33572 | UUX - In contract Item, in the Billing Tab the currency were shown in EUR, instead of the selected currency |
| PRB33563 | UUX - New created category is visible in category tree only after a few minutes after it's creation |
| PRB33519 | Blurry display of Object pickers with custom validation |
| PRB33509 | UUX - Not possible to use customized prefix "_" |
| PRB33506 | UUX - Automatic closing of the Service Requets not possible |
| PRB33499 | UUX - UUX - List of selected items in multifragment grid overlaps with grid |
| PRB33498 | UUX - Issue with Configuration Form in Grid view |
| PRB33495 | UUX - Edge Browser in Theme colour pickers are black |
| PRB33482 | Results are not displayed at the bottom as in other areas |
| PRB33476 | UUX - The favicon is not displayed / loaded in the login window. |
| PRB33472 | Compliance rules error when triggering on journal entries (UUX) |
| PRB33463 | UUX -> problem with special characters in application window title (example &,... character) |
| PRB33462 | UUX - Themes - Pallete colors (chart colors) are not applied for Non Admin Users |
| PRB33444 | UUX - SolutionBuilder - Control TIMELINE does not react on max. height |
| PRB33401 | UUX -> Self Service Portal (Service Catalog) -> Disable order rating -> Rating graphics are still displayed in Service tiles or Shopping Cart Wizard |
| PRB33263 | TextBox with option "E-Mail" is active when incorrect e-mail format |
| PRB33249 | UUX - Font size is resetted to 10pt in text editor if text is marked and text color is changed |
| PRB33229 | Bug in "Tickets by month list" report |
| PRB33208 | UUX - On addin Child Units for Locations, sorting of available childs doesn't work |
| PRB33195 | Task creation entry missing in Journal from manually created Tasks |
| PRB33190 | UUX - State Groups in Compliance Rules are shown only as numbers and not as display strings / names |
| PRB33179 | UUX - Objects Links Literal can not be aligned to TOP (Processes in Booking Preview) |
| PRB33164 | UUX - Top alingment for objects literl does not work |
| PRB33159 | UUX - Row and column text color are ignored in stock boolean icon |
| PRB33153 | UUX - User Details in Incident Service desk dialog do not show any data |
| PRB33129 | UUX - Date filtering should be reworked to be more intuitive |
| PRB33122 | UUX - Form breaks when quotes (") are used in Label Literal. |
| PRB33056 | UUX - Master Data - Currency sign for Indian Rupee is displayed differently |
| PRB33033 | UUX - Affected user (not the initiator) can withdraw tickets in UUX Self Service Portal |
| PRB32988 | UUX - KB Article Dashboard the last 5 and TOP 5 KB articles are not sorted properly |
| PRB32987 | UUX - No import sequence selection quick import possible |
| PRB32974 | UUX - Multi selectgion in loockup dialog corrupted when many items selected |
| PRB32959 | SETUP Link to help is broken on step with Issues |
| PRB32955 | UUX - GDIE data preview does not show error reason |
| PRB32938 | UUX - Self Service Portal -Landing - My Orders - Responsible Person field is Empty for approved orders |
| PRB32903 | UUX - Dataquery can be saved when column names are duplicated or objectID is used as string |
| PRB32795 | UUX - at the first start of UUX, the user receives a yellow error |
| PRB32703 | E-Mail Designer (UUX) - The Format Editor is displayed in Chrome in German but in Firefox in English |
| PRB32701 | UUX - Send Mail Wizard Recipents control has an unnecessary and not working correctly required logic |
| PRB32697 | UUX - E-Mail Designer when removing an empty line, the whole block disappears under it |
| PRB31129 | UUX - "Exit Localization Mode" displayed if Localization Mode not active |
| PRB31053 | UUX - Service Catalog app Approvals filtering issue |
| PRB31041 | UUX - Self Service Portal - My Computer - My Services - Error in return dialog |
| PRB30949 | UUX - Unused space in various dilogs/views where grids are used |
| PRB30811 | New Installation - Setup Error by Configuration Analysis Services (TLS1.2) |
| PRB30744 | UUX In Self Service Portal when creating new Incident - All categories are displayed |
| PRB29914 | Initialize-WMAnalysis cmdlet always drops and recreates Warehouse DB |
Release Candidate 10.0.0.2916 (20.02.2020)
| Problem | Description |
|---|---|
| PRB34261 | SCCM provider fails in case of multiple enabled configurations |
| PRB34221 | Datacenter Inventory doesn't import installed software [Fix in Appliance] |
| PRB34170 | Adaptation of the error message in Provisioning - "Failed to get task status. Code:0; Reason:No data found for task id 3f6c12aa-2316-4b4a-a269-15b6fe73625a" |
| PRB34156 | Empirum connector terminates with the error "Import failed with message: Error converting the varchar value "true" to the int-data type" |
| PRB34150 | HyperV Inventory - Virtual maschine found localhost |
| PRB34141 | Empirum Connector imports all Computers although "Permit creating new computer objects if they are already inventoried" is unchecked |
| PRB34120 | UUX - In Contract Item, in the pickup the change Status inactive should be draft |
| PRB34113 | UUX: Missing German Translation of the field "Inches" in Monitors |
| PRB34112 | Incorrect number of cores for assets |
| PRB34111 | Contract Cancellation never becomes effective |
| PRB34085 | Inventory of VMWare vCenter may create duplicates based on non-uniqueness of vmID |
| PRB34082 | SCCM Data Provider may run into timeouts on collecting AUT data |
| PRB34076 | The system calculates the values for "Notice Deadline" and "Cancellation Effenctive On" wrong, in case of wrong entry |
| PRB33861 | For Licenses within an Upgrade Chain the Validity Period is ignored if Quantity is unlimited |
| PRB33572 | UUX - In contract Item, in the Billing Tab the currency were shown in EUR, instead of the selected currency |
| PRB29914 | Initialize-WMAnalysis cmdlet always drops and recreates Warehouse DB |
Technical Preview 10.0.0.2846 (09.01.2020)
| Problem | Description |
|---|---|
| PRB34102 | UUX: Asset Dashboards for "Endpoint Devices" are translated as "Mobile Devices" in all other language localisations |
| PRB34094 | Collateral License Requirements are sporadically not created |
| PRB34082 | SCCM Data Provider may run into timeouts on collecting AUT data |
| PRB34038 | UUX: In Complex Systems the Object Relations Grid to Tasks allows adding other Activity types, which are then not displayed |
| PRB34036 | Empirum SDK GetGroupPackages Activity should have type string and value of possible package types |
| PRB34013 | Is not Possible to add the External Contract |
| PRB33984 | Asset Management is able to Change Ownership of Orgunits, CostCenters and Locations and many more |
| PRB30811 | New Installation - Setup Error by Configuration Analysis Services (TLS1.2) |
| PRB34041 | UUX AD Data Provider settings show passwords in clear text using browser dev tools |
| PRB33889 | System diagnostics displays errors in Classic UI that are not displayed in the UUX. |
| PRB34090 | UUX Wrong Translation for Condition of CoRu |
| PRB34066 | UUX Global Search - Areas to search can be edited without effect |
| PRB33890 | UUX - Portal - Asset Data transfer when opening a new request via "My Hardware" |
| PRB33981 | UUX - Printout of TSK - PRB tickets empty page only |
| PRB33519 | Blurry display of Object pickers with custom validation |
| PRB33129 | UUX - Date filtering should be reworked to be more intuitive |
| PRB32795 | UUX at the first start of UUX, the user receives a yellow error |
Version 9.1.x
List of solved problems for version 9.1.x can be found here.