Technical Prerequisites

Enterprise Service Management
Service Management FastViewer Software Asset Management
Matrix42 Intelligence
AI Assist for Service Desk AI Proposals for Service Desk AI Search Communication Flows Configurable AI for Matrix42 Enterprise Data Handling Knowledge Discovery for End Users

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Technical prerequisites for the AI Proposals for Service Desk extension.

The AI Proposals for Service Desk extension for Service Desk enhances our existing Enterprise Service Management solution. To use this feature, the following technical requirements must be met:

Your Matrix42 Enterprise Service Management deployment needs to be version 25.4.0.1074 or higher.

equipment needed requirements

Technical Prerequisites

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