We place great emphasis on stability and strive to maintain backward compatibility as much as possible. Changes are carefully considered to avoid unnecessarily disrupting existing integrations. However, dependencies do exist at times—both during installation between UEM Depot Sync and the appropriate agent version, and between the agent and the connected target system.

Compatibility - Connected System

The following overview shows which version of the UEM Agent on the clients can connect to which versions of the UEM Depot, Empirum Sync, or Empirum Master, and whether there are any restrictions.

Connected System UEM Agent 2510.2.2 and older UEM Agent 2604.3.2 UEM Agent 2610.1.2 and newer
Empirum Master Server ok ok ok
Empirum Sync (EmpSync) ok partially * partially *
UEM Depot Sync 3.3 and older ok not supported **  not supported **
UEM Depot Sync 3.4 and newer ok ok ok
UEM Depot Sync 4.0 ok ok ok

* = Empirum Sync will delete the contents of the log and inventory folders (Configurator\Log and Configurator\EmpInv) after each synchronization, including any unknown subfolders. Folders such as SetupErrorLog will therefore remain, whereas folders that are not created or managed by Empirum will be deleted.
UEM Agent 2604.2.2 and later no longer checks whether a folder exists on the target system. Consequently, an attempt to transfer data from the client to the repository will fail.

** = UEM Depot Sync 3.3 and earlier versions will delete the contents of the log and inventory folders (Configurator\Log and Configurator\EmpInv)—including all subdirectories—after each synchronization.
UEM Agent 2604.2.2 and later no longer checks whether a folder exists on the target system. As a result, any attempt to transfer data from the client to the repository will fail.

After updating UEM Depot Sync from version 3.3 to a newer version, it is recommended that you reinstall the “Empirum Subdepot” package on the affected depots to ensure that all folders required by Empirum are present.

Compatibility - Installation UEM Depot Sync

The following overview shows which version of UEM Depot Sync can be installed on a depot with which versions of the UEM Agent.

  UEM Agent 2503.2.2 UEM Agent 2510.2.2 UEM Agent 2604.2.2 UEM Agent 2610.1.2
Empirum Sync (EmpSync) ok ok ok ok
UEM Depot Sync 3.3 ok ok ok ok
UEM Depot Sync 3.4 not supported ok ok ok
UEM Depot Sync 3.5 not supported not supported ok ok
UEM Depot Sync 3.6 not supported not supported not supported ok
UEM Depot Sync 4.0 not supported not supported not supported ok