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Matrix42 Neo
For Employees
- Personalized Proactive Landing Page in the Self-Service Portal
- Text Translation, Enhancement and Summarization
- Knowledge Discovery for End Users (for On-Prem / Private Cloud)
- AI Search – Intelligent Search Across Enterprise Knowledge
- Agentic Assistant in Portal
- Agentic Assistant in MS Teams
- Flexible Display Modes for Neo Agentic Assistant
- Proactive Device Insights & Remediation (For Early Adopters)
For Agents
- AI-powered Actions
- Neo Agents
- Agentic Assistant in Service Desk
- Flexible Display Modes for Neo Agentic Assistant
- Proactive Device Insights & Remediation (For Early Adopters)
- AI-Powered Root Cause Analysis for Proactive Device Insights (For Early Adopters)
- AI-Powered Insights and Actions for Service Desk Agents (For Early Adopters)
- Intelligent Troubleshooting
- AI Proposals: KBA Gap Detection
- AI Proposals: Major Incident Prediction
For Builders
- Understanding Complex Workflows with Neo
- Execute Native AI Function Activity in Workflow Studio
- Creating Workflows with Neo Using Natural Language
- Understanding Reports Through Conversation with Neo
- Creating Reports and Charts Using Natural Language with Neo
- Customization with Native AI Functions inlc. use in UI & Workflow Designer
- Enabling Text Translate for Other Fields
- Flexible Display Modes for Neo Agentic Assistant
- MCP for Enterprise Platform
- AI Studio - Build, Operate, and Govern Enterprise AI(For Early Adopters)
For Administrators
- Matrix42 Neo Configuration
- Audit and Execution History for Neo Agentic Assistant Tools
- Communication Flows
- Consumption & Data Processing Reports
- AI Functions & AI Service Providers: Configuration, Audit & Troubleshooting
- Ingested Objects
- Frequently Asked Questions around AI Search
- AI Studio - Build, Operate, and Govern Enterprise AI(For Early Adopters)
Popular Articles
- Important or Breaking Changes
- Factory Reset Protection and Bypassing for Android and Samsung Knox
- ASQL
- System Requirements
- Solved Problems 25.4.x
- Release Notes for Matrix42 Enterprise 26.1
- Global System Settings
- Release Notes for Matrix42 Enterprise 25.4
- Matrix42 Workflow Studio: General Workflow Activities