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Getting Started
This page lists useful information, guidelines, and links that will help you to learn more about Enterprise Service Management Platform.
ESM Platform SaaS
- Concept: Azure AD (native) vs. Azure AD (with MyWorkspace): What's the Difference? Which Should You Choose?
- Concepts: Integration Framework and Data Providers
- FAQ: ESM Platform SaaS
- Getting started with ESM Platform SaaS
- HowTo: Configuration of Active Directory
- HowTo: Configuration of Active Directory Federation Services
- HowTo: Configuration of Azure Active Directory
- HowTo: Configuration of Azure Active Directory with MyWorkspace
- HowTo: Integration with Power BI
Popular Articles
- Global System Settings
- Matrix42 Workflow Studio: General Workflow Activities
- Why Switch to the New Look? Key Benefits at a Glance
- Configurable AI - Configuration
- Configuration Project Development
- Configuring Microsoft Entra ID / Microsoft 365 integration with ESMP: Advanced Settings
- Schema Scripts
- Service Desk global settings and E-Mail Robot
- Service Desk Dashboard