Certificate Error when using SaaS-EMC (/RDweb/Webclient)
Table of Contents
Overview
When launching the HTML5 version of an Empirum Management Console (EMC) in a Matrix42 Saa S environment, you may receive an error message with detailed certificate information:
"Your session ended because an unexpected server authentication certificate was received from the remote PC. Ask your admin or tech support for help."
(Depending on the language of your browser)
Cause
The underlying SSL certificate has been replaced, but your web browser still caches the information from the previous SSL certificate.
Resolution
Clear the cache of your web browser.