Solved Problems 25.4.x
Table of Contents
Version 25.4
List of solved problems for Matrix42 Enterprise 25.4.x including all updates.
Release 25.4.0.1199 (02.12.2025)
| Title | Description |
|---|---|
| PRB38184 | SSP - Reorder does not work for Services with a target type (AD Account, Computer) |
| PRB38289 | Approval Task - Delegate of the initial Decider should become the Decision Maker |
| PRB38689 | Activities with Service Levels of 0 (SLA/ OLA) do not escalate immediately |
| PRB38881 | Matrix42 Worker Engine - Long Running Invoke PowerShell Activity - Max Threat and Crash Prevention |
| PRB38989 | Ticket Categorization between languages not displayed in Journal |
| PRB39072 | Workflow Studio Fails to Start on Windows 11 (Missing .NET Framework Language Packs) |
| PRB39112 | Update Object Activity is not working when only SPSCOmmonClassbase and SPSActivityClassUnitofWork are used |
| PRB39124 | Hyper-V Inventory fails |
| PRB39135 | LCM Data Batch Processing may fail to start due to error 404 |
| PRB39159 | Journal entries not loading or partially missing in 25.4 |
Release 25.4.0.1185 (19.11.2025)
| Title | Description |
|---|---|
| PRB38489 | E-mail Robot skipped checking mailboxes because another request is still running |
| PRB38617 | Chinese localization for “Portal name” and “Service Description in Business Context” of a Service are displayed in English in the SSP |
| PRB38803 | Search filters do not work correctly in the ""New Look"" in custom applications |
| PRB38928 | Media is removed from Solution after saving KBA |
| PRB38942 | Empty e-mails are sometimes being sent when doing it in a batch |
| PRB39021 | Upload to Azure storage does not consider size limits |
| PRB39021 | License Requirements from Service Bookings are not created when parent Booking exists |
| PRB39041 | “E-Mail send” Button in Service Desk Tickets sends E-Mail to all attached users |
| PRB39054 | Datalayer may uses same Table Alias when 2 different relations referencing on the same datadefintion are present in dataquery when retreiving archived data |
| PRB39063 | Unpausing Actions of Activities from Mailrobot, Escalation Manager or Take Over Action may fail to resume tickets |
| PRB39065 | New Look: Searchbar in SSP > Catalog is not visible on mobile devices / in mobiles devices display mode |
| PRB39071 | Update Wizard kills Worker Service and Instances due to short Timeout |
| PRB39072 | Workflow Studio Fails to Start on Windows 11 (Missing .NET Framework Language Packs) |
| PRB39098 | Empirum SDK in WF does not work |
| PRB39118 | Setup of SAML2 via KEYCLOAK fails |
| PRB39119 | Ticket cannot be transformed because WebService doesn't return SLAs due to 0 valued Service Level |
Release 25.4.0.1165 (28.10.2025)
| Title | Description |
|---|---|
| PRB38982 | Global Search: An item with the same key has already been added |
| PRB38975 | Configuration Projects: 'Adjust Scripts Order' action reports an error if Project contains Layout Objects |
| PRB38923 | Security Vulnerability - Role-Based Permissions Are Not Respected in Certain Web Service Operations |
| PRB38986 | Sending out Emails can be delayed using Office 365 as SMTP server if sending bis amount of mails per minute |
| PRB38953 | Performance issue: Parallel workflow XAML loading is impacting VB compiler |
| PRB38967 | Action 'Search Incidents' delivers wrong results if searching for MAC addresses |
| PRB38911 | Subfilter Positioning Not Working in Matrix42 Task and Ticket |
Release 25.4.0.1149 (17.10.2025)
| Title | Description |
|---|---|
| PRB37351 | Export All Actions exports all entries if it's used at a multi fragment grid with data loaded by add source |
| PRB38318 | login no longer works properly if several tabs have to be opened with ESM at startup |
| PRB38687 | ESM Shortcuts not working in all browsers | Missing shortcuts in ESM & Documentation |
| PRB38689 | Activities with Service Levels of 0 (SLA/ OLA) do not escalate immediately |
| PRB39009 | Forwarding Tickets/SRQs/Incidents fails with error 'Column TicketNumber does not belong to table SPSActivityClassBase' |
| PRB39020 | [usp_LCM_RecalculateLicenseDemandServerStatistics] can block UI, inspite of snapshot isolation |
| PRB39031 | Unix Inventory don't delete files in tmp |
Release 25.4.0.1120 (25.09.2025)
| Title | Description |
|---|---|
| PRB34466 | The service is still possible to be booked multiple times despite setting Allow Multiple Allocation as NO |
| PRB36452 | SLA not assigned when opening ticket at service from portal |
| PRB37276 | The closed incident link of the "solution" description redirects to the MX42 start page |
| PRB37784 | No solution is sent with e-mail descriptor "Inform Users when an Incident was resolved" |
| PRB37833 | Error “’Finish’ date time must be after ‘Begin’ date time” appears after a task will be closed |
| PRB37944 | History Wizard does not show the Displaystring from Pickup Values, which are set to hidden |
| PRB38001 | It is not possible to order more than 50 bookings in approval step at once (select all) |
| PRB38112 | New Look - Advanced Search in Selections missing |
| PRB38137 | incorrect usage of the third-party library for IMAP connection |
| PRB38207 | New Look - Panel Mode of Control Descriptor is not taken over by dialog |
| PRB38375 | New Look: NavItems do not close if a sub-item has been selected |
| PRB38482 | Tickets created via SSP through an action in a quick link are directly transformed into an incident |
| PRB38624 | Internal Server errors on displaying tickets (Index was outside the bounds of the array.) |
| PRB38658 | Page Break and Content New Reports Faulty PDF Printing |
| PRB38680 | "Unsaved Data" Message Appears After Filtering History |
| PRB38730 | Display string of the attributes in WF Studio - e.g. in the WF activity "Get Single Record Data" are shown in German language after update to 12.1.1.4249 |
| PRB38746 | Mailrobot fails to process attachments from signed external emails |
| PRB38793 | Bundle include two services, each service has more then as one req service with its own service form. If second Service is selected only the first form of req. service is used in the shopping wizard. After fill -> shopping cart is not working |
| PRB38821 | No Warning for Unsaved Data When Closing via Top-Left Arrow |
| PRB38824 | Workflow for "Create WF Change -> Provisioning WF Template - Assign AD Group" is incorrect (no closing reason "obsolete" possible when closing related task) |
| PRB38825 | Responsible user within Automated AD group (un)assignment is wrong - task is assigned to enduser / booking consumer as responsible user instead of the responsible role |
| PRB38842 | Rework E-mail Robot MS Graph API parallel requests considering throttling limitations |
| PRB38844 | Windows Inventory data provider fails when trying to scan the exchange servers |
| PRB38853 | Import Definiton: Numeric Values may get converted to Date values when using color for negativ values formats |
| PRB38856 | Workflow Activities "ExecuteSqlQuery" and "ExecuteSqlQuery<T>" are missing |
| PRB38867 | M42 Enterprise: Translation Error in SD: Incident > Incident / Major malfunction |
| PRB38880 | Regression in Calendar View after Update 12.1.2.5251 – Tasks only rendered as thin bars instead of full blocks |
| PRB38883 | Service layer crash due to target selection and assign service action malfunction |
| PRB38884 | German translation of English term "Major Incident" needs improvement |
| PRB38889 | SQLITE Files may not deleted an causing Compliance Reconciliation workflow to fail |
| PRB38894 | UI Overlap in Bundled Services After Using 'Assign Service' Wizard |
| PRB38901 | License Requirement Rule does not remove LRQ for consumers with non-relevant state |
| PRB38929 | Intune Provisioning - error tasks contain no relation to booking |
| PRB38930 | Intune Provisioning - handling must be implemented in the workflow from AD_Administration to its own role, no setting in Web-UI is possible |
| PRB38934 | Missing Role Names in Journal Entries when changing Role in "Transform" Action |
| PRB38938 | Approval Profile Error - Line Manager Approval with ASQL Logic |
| PRB38939 | Calling method AppDomain.Load can cause bad CPU utilization |
| PRB38940 | Editing Compliances rules based on datadefinitions is not possible |
| PRB38945 | RecalculateAmountComputersRelevantForLicensing method may needs optimization |
| PRB38946 | New Look - Overlap of Text in Literal if Single Line Property is activated |
| PRB38947 | Treeview of structures are not work correctly on 4th level navigation |
| PRB38950 | workflow SCCM Connector is completed but in the instance progress step 5 is pending |
| PRB38951 | Remote Usage Agent runs into error if session is tracked without a StartTime |
| PRB38952 | Remote Usage Agent – missing Parameter "-MaxRecordCount" |
| PRB38962 | HostCommon service crashing frequently after run of Ingestion Module Activation | AIOps for Service Desk (v1.1.694) |
| PRB38963 | Daily Mail Robot Outage Caused by Escalation Manager Working Time Calculation Error |
| PRB38966 | LIS Data Provider Details field incorrectly shows "0 records were sent" for upload |
| PRB38971 | Missing Value Migration of custom Entries in SPSActivityPickupPriority after 12.1.3 Update |
| PRB38982 | Global Search: An item with the same key has already been added |
| PRB38987 | WF Activity "Update Object" fails with Concurrency Exception when updating multipart fragment for history information |
| PRB39004 | Custom Login pages - BUG with different users |
| PRB39013 | New Look - Unified Search Experience displays internal service name as results |