Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

English (US)

US English (US)

Home
Enterprise Service Management
Software Asset Management
License Management

License Intelligence Service

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

Enterprise Service Management
Service Management Software Asset Management
Enterprise Service Management Platform
Getting Started Installation and Setup SolutionBuilder AI-Native Workflow Designer Workflow Studio Incident Management Integration DevOps Portal for Extension Gallery System Diagnostics and Maintenance FAQ
FastViewer
FastViewer Webconsole FastViewer Extension for ESMP FastViewer Desktop FastViewer Server FastViewer Applications Integration FastViewer Mobile Applications
Matrix42 Intelligence
AI Assist for Service Desk AI Proposals for Service Desk AI Search Communication Flows Configurable AI for Matrix42 Enterprise Data Handling Knowledge Discovery for End Users

+ More

Enterprise Service Management
Enterprise Service Management Platform
FastViewer
Matrix42 Intelligence

LIS Service Levels

Concept and Data Privacy
LIS Service Levels
LIS Premium status report
LIS Premium credit system
Resetting LIS data to Standard Service Level

Software Asset Management Tool Integration

Updating License Intelligence Service (LIS)
How to disable upload of data during LIS Online Update
Rules of LIS update for software products
Troubleshooting problems with LIS online update
Apply LIS template to software products
Dealing with a discontinued LIS template for a software product
Viewing the license library for software products

License Models

License Model for Power BI Reporting Server on-premises
License Models for Microsoft SQL Server
License Models for Microsoft Windows Server
License Models for Oracle MySQL
License Models for VMware vCenter
Oracle Java Software Recognition

Popular Articles

Solved Problems 25.4.x
Release Notes for Matrix42 Enterprise 25.4
Global System Settings
Important or Breaking Changes
Configuration Project Development
Why Switch to the New Look? Key Benefits at a Glance
Matrix42 Workflow Studio: General Workflow Activities
Data Query
System Requirements

Copyright 2026 – Matrix42 Enterprise.