Release Notes for Matrix42 Virtual Support Agent Basic
Table of Contents
Matrix42 Virtual Support Agent Basic 2.0.20260515.6
The minimum required Enterprise Service Management version is 26.1.0
Improvements
- The extension now runs in sandboxed mode.
Matrix42 Virtual Support Agent Basic 1.1.20240527.1
This extension is limited to Enterprise Service Management versions 25.4 or earlier. It will not work on version 26.1.
Fixed issues:
- License warning after update of Enterprise Service Management to 12.0.4 from 12.0.x
Matrix42 Virtual Support Agent Basic 1.0.x
- Get the status of Orders and Tickets
- Access Self Service Portal from status overview
- Create Ticket