Release Notes for Matrix42 Virtual Support Agent Basic

Enterprise Service Management
Service Management FastViewer Software Asset Management
Matrix42 Intelligence
AI Assist for Service Desk AI Proposals for Service Desk AI Search Communication Flows Configurable AI for Matrix42 Enterprise Data Handling Knowledge Discovery for End Users

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Matrix42 Virtual Support Agent Basic 1.1.20240527.1 Matrix42 Virtual Support Agent Basic 1.0.x

Matrix42 Virtual Support Agent Basic 1.1.20240527.1

Fixed issues:

License warning after update of Enterprise Service Management to 12.0.4 from 12.0.x

Matrix42 Virtual Support Agent Basic 1.0.x

Get the status of Orders and Tickets
- Access Self Service Portal from status overview
Create Ticket