Release Date: 22.09.2026

New Feature

LogViewer: Enhanced Client Logging for Access Dialog Events

What's changing

FastViewer Desktop now records three additional values in the client log whenever an access dialog is triggered:

• access_with_dialog (Boolean): Specifies whether the access confirmation dialog was enabled in the configuration.
• access_dialog_approved (Boolean): This value is available when access_with_dialog is true; it specifies whether access was approved by the user or automatically granted after the countdown expired.
• access_dialog_answered_by (String): Specifies how the access request was handled:
  • USER: the user actively responded
  • TIMER: the countdown expired, and the default action applied

Why it matters

These entries improve visibility into how remote access was authorized on each session, making it easier to audit access decisions and troubleshoot access dialog behavior.

Impact

This is a logging-only change; the access dialog's behavior and configuration options are unaffected. Anyone who reviews client logs, or any SIEM/log-parsing integration consuming FastViewer client logs, will start seeing these three new fields in log output.

Prerequisites

Requires the updated FastViewer Desktop version. No specific license or configuration change is needed; access_with_dialog is logged regardless of setting, and the other two fields populate automatically whenever the access dialog is enabled and triggered.

Responsibilities

Fully automatic. If you maintain custom log parsers or SIEM rules against FastViewer client logs, you may want to update them to account for the new fields.

Improvements

Faster and More Flexible Device Search

What's changing

We've enhanced the search experience in FastViewer Webconsole by introducing a dedicated search index optimized for device names and identifiers. This improvement enables more accurate results when searching for partial computer names, asset IDs, and other custom identifiers.

Why it matters

Find devices and assets faster with more flexible search capabilities, helping administrators quickly locate the systems they need and improving overall productivity.

Bugs Fixed

• Remote Console device status counts: fixed an issue where the Remote Console displayed incorrect device status counts when logging into Fastmaster using Entra ID authentication.