Workflow Designer Overview

Overview of the Workflow Designer, a no-code, browser-based tool for automating business workflows, including actions, workflows, and analytics

Overview of the Workflow Designer,  a no-code, browser-based tool for automating business workflows, including actions, workflows, and analytics.

Workflow Designer is available in the Administration application → Services & Processes → Workflow Designer.

The area includes the following information:

  • Overview: a dashboard with most frequently used actions like add new workflow or manage workflows, and key information on Workflow Designer adoption split by users, departments, tools, including AI-powered actions usage, and analytics on the executed workflow instances. See also Dashboard and Analytics.
    AI Native Workflow Designer Overview
    AI Native Workflow Designer Overview
  • Workflows: page with a list of available workflows in the system, including basic information like name, integration context, released version, creator, and creation date. From this page, users can create a new workflow, search through existing ones, edit, clone, activate, deactivate, delete workflows, or export workflow data. See also, Workflow Designer Workflows:
    AI Native Workflow Designer Workflows
    AI Native Workflow Designer Workflows
  • Actions: lists and allows managing the Workflow Designer actions, showing the basic information like name, category, and implementation type. See also Workflow Designer Actions.
    AI Native Workflow Designer Actions
    AI Native Workflow Designer Actions