Release Notes for AI Assist For Service Desk 2.x
Table of Contents
Release notes for AI Assist for Service Desk.
Version 2.0.11
The minimum required Enterprise Service Management version is 26.1.
New Features
- We added the Generate Ticket Resolution endpoint (
api/aiops/servicedesk/tickets/{ticketId}/resolution).
Improvements
- The extension now runs in sandboxed mode.
- AI Metrics: the extension now runs in sandboxed mode.