Release Date: 23.07.2026

New Features

LogViewer: Enhanced Client Logging for Access Dialog Events

What's changing: FastViewer Desktop now records three additional values in the client log whenever an access dialog is triggered:

• access_with_dialog (Boolean): Specifies whether the access confirmation dialog was enabled in the configuration.
• access_dialog_approved (Boolean): This value is available when access_with_dialog is true; it specifies whether access was approved by the user or automatically granted after the countdown expired.
• access_dialog_answered_by (String): Specifies how the access request was handled:
  • USER: the user actively responded
  • TIMER: the countdown expired, and the default action applied

Why it matters: These entries improve visibility into how remote access was authorized on each session, making it easier to audit access decisions and troubleshoot access dialog behavior.

Impact: This is a logging-only change; the access dialog's behavior and configuration options are unaffected. Anyone who reviews client logs, or any SIEM/log-parsing integration consuming FastViewer client logs, will start seeing these three new fields in log output.

Prerequisites: Requires the updated FastViewer Desktop version. No specific license or configuration change is needed; access_with_dialog is logged regardless of setting, and the other two fields populate automatically whenever the access dialog is enabled and triggered.

Responsibilities: Fully automatic. If you maintain custom log parsers or SIEM rules against FastViewer client logs, you may want to update them to account for the new fields.

Bugs Fixed

• Fixed an issue where the Remote Console displayed incorrect device status counts (Total: 0, Online: 0, In Use: 0, Offline: 0) when logging into Fastmaster using Entra ID authentication.
• Additional bug fixes and improvements.