Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

    English (US)
    DE German
    US English (US)
    • Home
    • Secure Unified Endpoint Management
    • Endpoint Security

    Installation and Configuration

    Contact Us

    If you still have questions or prefer to get help directly from an agent, please submit a request.
    We’ll get back to you as soon as possible.

    Please fill out the contact form below and we will reply as soon as possible.

    • General
      Security Advisory Customer Support
    • Secure Unified Endpoint Management
      Unified User Experience Unified Endpoint Management Endpoint Security
    • Enterprise Service Management
      Service Management Software Asset Management FireScope
    • Enterprise Service Management Platform
      Getting Started Installation and Setup SolutionBuilder AI-Native Workflow Designer Workflow Studio Incident Management Integration DevOps Portal for Extension Gallery System Diagnostics and Maintenance FAQ
    • FastViewer
      FastViewer Webconsole FastViewer Extension for ESMP FastViewer Desktop FastViewer Server FastViewer Applications Integration FastViewer Mobile Applications
    • Matrix42 Intelligence
      AI Assist for Service Desk AI Proposals for Service Desk AI Search Communication Flows Configurable AI for Matrix42 Enterprise Data Handling Knowledge Discovery for End Users
    • Marketplace
      Platform Products and Add-ons Partnership
    • Services
    + More
    • General

      • Secure Unified Endpoint Management

        • Enterprise Service Management

          • Enterprise Service Management Platform

            • FastViewer

              • Matrix42 Intelligence

                • Marketplace

                  • Services

                    Installation and Configuration

                    This section provides guidance on installing the server components, agents, and Full Disk Encryption, including preparation steps, available update methods, and best practices to ensure a smooth and secure upgrade process.

                    • Full Disk Encryption

                    EgoSecure Server

                    • Installation Guide I: Components and Architecture
                    • Installation Guide II: System Requirements
                    • Installation Guide III: SQL Server
                    • Installation Guide IV: EgoSecure Server Installation

                    EgoSecure Agent

                    • Agent Installation I: Basic Protection and Directory Services
                    • Agent Installation II: Client Settings Overview
                    • Agent Installation III: Installation on Windows Computers
                    • Agent Installation IV: Installation on IoT Devices
                    • Agent Installation V: Uninstallation

                    Popular Articles

                    1. Important or Breaking Changes
                    2. Solved Problems 25.4.x
                    3. System Requirements
                    4. Release Notes for Matrix42 Enterprise 25.4
                    5. ASQL
                    6. Global System Settings
                    7. Data Query
                    8. Matrix42 Workflow Studio: General Workflow Activities
                    9. Service Desk global settings and E-Mail Robot

                    Copyright 2026 – Matrix42 Enterprise.

                    Internal Login