The actions and events which have been defined on the interface as well as actions and events on the Empirum clients are recorded in log files.

How to display the file SwDepot.log, for instance:

  1. Right-click on Computers, one of the filters (e.g. Unassigned Computers) or an already created computer, and in the context menu select Show Log…
    The Log for Group: <Group name> dialog box appears.

The name of the dialog depends on the group or computer from which the log file was displayed.

Various actions can be executed for each entry in the list:

Manager_Log

  • SetupErrorLog: Opens the SetupErrorLog for the selected entry.
  • Copy Text: Copies the selected text to the clipboard.
  • Delete Entry: Deletes the selected entries.
  • Details for Entry: Opens a dialog with detailed informations of an entry, for example the ID, date, domain or result.
  • Export to File...: Opens a dialog for exporting the selected entries to a file.
  • Remote Control: Opens the remote control for the selected computer.
  • External Tools: Opens an external program for the selected object.
  • Properties: Opens the properties window for the computer belonging to the selected entry.
  • Select Computer: Selects the computer belonging to the selected entry in the configuration groups tree.

 

  • The SwDepot Log tab: The SwDepot Log tab displays all installation, reinstallation, and uninstallation processes performed via this server.
  • The PM3 Log tab: The PM3 Log tab displays all installation information of patches.
  • The Error Log tab: 
  • The Error Log tab displays all the filtered information of the file SWDepot.log. These are the entries from the Result column of the file SWDepot.log, which contain the suffix Failure.


The parameters of the SWDepot Log and Error Log tabs will be described in the following.

  • Date: Specifies the date and time of the action.
  • Domain: Specifies the domain of the computer.
  • Computer: Specifies the name of the computer.
  • Windows User: Specifies the user name.
  • Package: Specifies the software package that was installed or uninstalled.
  • Version: Specifies the version number of the software package.
  • Revision: Specifies the revision number of the software package, provided it was specified.
  • Mode: Specifies whether the software was installed, uninstalled, or reinstalled.
  • Result: Specifies the result of the action.
  • Error: If the result is Failure, the error message is displayed here.
  • The PXE Log tab: Here, the PXE booting processes and the actions on the client are logged.
  • Agent Push log: Displays whether the installation of the Empirum Agent was successful or not. For further information, see Push Agent...
  • DeviceDiscovery Log: Displays all messages of the service. For further information, see Empirum Device Discovery Log.
  • Personal Backup Log: Displays the logged actions of Personal Backup in a list view.
  • Empirum Server Monitor: Displays whether a depot server has all packages or operating system sources. (If UEM Depot Sync >= 3.4 is used with ServiceBus, this information is only visible in the DepotSync tab.)