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Toni Tolvanen

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Version 3.34.0020 (Win)

Published September 10th, 2026 by Toni Tolvanen

Release date: 10.09.2026 New Features Support for Multiple Agents on One PC What's New It is now possible to install multiple FastViewer Agents with different serial numbers on the same device. For new installations, the serial number is now displayed in: Installation folder Tray icon tooltip Registry entries Windows services Settings.xml Why It Mat

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Version 1.14.0002

Published September 10th, 2026 by Toni Tolvanen

Release date: 14.09.2026 Improvements Extended the login response to include directory-specific permissions and entraObjectId, removing the need for an additional user information request. Improved folder deletion feedback by informing users when a folder cannot be deleted because it still contains files or subfolders. Bug Fixes Fixed a memory leak

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WebConference Server Upgrade Guide: Versions Below 5.0 to Version 5.2 or Higher

Published September 15th, 2026 by Toni Tolvanen

Updating the FastViewer OnPremise Server to Version 5.x from Versions Prior to 5.x Prerequisites The FastViewer Server 5.x is now based on .NET 10. Before updating the server, install the following Microsoft runtimes: Desktop Runtime (.NET 10) ASP.NET Core Runtime (.NET 10) Both packages must be installed before starting the updated server; otherwis

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Matrix42 Enterprise Customer Support

Published February 12th, 2026 by Toni Tolvanen

How to Contact Customer Support When you're facing an issue, our Support team is here to ensure you always feel supported. This page explains how to contact our Customer Support, how to submit tickets effectively, and what to expect during the support process. How to contact Customer Support Contact Detail Support Portal Primary Contact Channel:   h

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