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ESM Platform SaaS
This guide provides an overview of product features and related technologies. In addition, it contains recommendations on best practices, tutorials for getting started, and troubleshooting information for common situations.
- Concept: Azure AD (native) vs. Azure AD (with MyWorkspace): What's the Difference? Which Should You Choose?
- Concepts: Integration Framework and Data Providers
- FAQ: ESM Platform SaaS
- Getting started with ESM Platform SaaS
- HowTo: Configuration of Active Directory
- HowTo: Configuration of Active Directory Federation Services
- HowTo: Configuration of Azure Active Directory
- HowTo: Configuration of Azure Active Directory with MyWorkspace
- HowTo: Integration with Power BI
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- Global System Settings
- Matrix42 Workflow Studio: General Workflow Activities
- Why Switch to the New Look? Key Benefits at a Glance
- Configurable AI - Configuration
- Configuration Project Development
- Schema Scripts
- Configuring Microsoft Entra ID / Microsoft 365 integration with ESMP: Advanced Settings
- Service Desk global settings and E-Mail Robot
- Service Desk Dashboard